Remote Dutch Customer Operations Specialist

Callfortalents; Lisboa; Remote; EUR 20.000 - 32.000; Vollzeit

Zusammenfassung

Callfortalents in Lisbon, Portugal is seeking a Dutch-speaking Operations Customer Expert to provide friendly and professional support via phone and email. You will handle orders, deliveries, payments, refunds, and returns, troubleshoot issues, and serve as a key contact for external sellers.

The role requires fluency in Dutch, good English, strong communication and problem-solving skills, and a customer-oriented, proactive attitude.

Qualifikationen

• Fluent in Dutch and good command of English.
• Strong communication and problem-solving skills.
• Customer-oriented, proactive, and adaptable.

Aufgaben

• Assist customers with orders, deliveries, payments, refunds, and returns.
• Troubleshoot issues and ensure a smooth customer experience.
• Act as a point of contact for external sellers.
• Resolve inquiries efficiently while maintaining high service quality.

Kenntnisse

Dutch language

English language

Customer service

Communication skills

Problem solving

Jobbeschreibung

Callfortalents in Lisbon, Portugal is seeking a Dutch-speaking Operations Customer Expert to provide friendly and professional support via phone and email. You will handle orders, deliveries, payments, refunds, and returns, troubleshoot issues, and serve as a key contact for external sellers.

The role requires fluency in Dutch, good English, strong communication and problem-solving skills, and a customer-oriented, proactive attitude.