Remote Bilingual Dutch/English Customer Support Specialist

Callfortalents; Lisboa; A distancia; EUR 18.000 - 28.000; Jornada completa

Descripción de la vacante

Callfortalents in Lisbon, Portugal, is seeking a Dutch and English-speaking Customer Service professional for a fully remote role. The position focuses on supporting customers using an online payments system and handling inquiries, including collection efforts, in Dutch and English.

You will work in a fast-paced environment, prioritising tasks and delivering accurate information. Ideal candidates have 1-2 years in customer service, experience in internet/fintech or transaction processing, and

Formación

• Fluent in Dutch and English.
• 1-2 years in a fast-paced customer service environment preferred.
• Experience in internet/fintech or transaction processing preferred.
• Proficient with Microsoft Office products.
• Ability to learn and adapt to new software technologies.
• Strong multitasking and queue management skills.
• Ability to work independently with discretion.

Responsabilidades

• Support customers using an online payments system and handle inquiries in Dutch and English.
• Contribute to collection efforts and resolve issues across multiple product lines.
• Maintain high-quality service while managing priorities and timelines.

Conocimientos

Dutch language

English language

Independent work

Multitasking

Priority management

Teamwork

Herramientas

Microsoft Office

Descripción del empleo

Callfortalents in Lisbon, Portugal, is seeking a Dutch and English-speaking Customer Service professional for a fully remote role. The position focuses on supporting customers using an online payments system and handling inquiries, including collection efforts, in Dutch and English.

You will work in a fast-paced environment, prioritising tasks and delivering accurate information. Ideal candidates have 1-2 years in customer service, experience in internet/fintech or transaction processing, and