Remote Banking App Support Engineer | Java & Automation

Neotalent Conclusion; Lisboa; Remote; EUR 42,000 - 62,000; Full time

Job summary

Neotalent Conclusion is seeking an Application Support Engineer to join our banking sector project. You will provide essential application support, ensure platform stability, diagnose incidents, and collaborate with business and technical teams to improve service quality.

The role offers remote work with international exposure, opportunities for automation, and ongoing training to advance your career within our global ecosystem.

Qualifications

• Proficient in application support within enterprise or financial services environments.
• Strong knowledge of Java and experience analysing and troubleshooting data-related issues.
• Experience with scripting and automation within Windows, Linux, and network environments.
• Familiar with Unix operating systems and command-line administration.
• Knowledge of ITIL principles and IT service management best practices.
• Work on challenging projects for big clients.
• Learn more about emerging technologies.
• Possibility of working remotely.
• Design your career plan.
• Access to continuous training and certifications.
• Evolve through our internal mobility program.

Responsibilities

• Provide application support for critical payment processing platforms and ensure service availability;
• Work closely with business stakeholders to understand workflows, operational processes, and IT support needs;
• Investigate incidents, identify root causes, coordinate resolutions, and monitor application performance;
• Maintain operational documentation, share knowledge with team members, and support training activities;
• Develop scripts and automation solutions to improve recurring operational tasks and enhance team efficiency.

Skills

Java

ITIL

Windows

Linux

Unix

Scripting

Automation

Data analysis

Tools

Command-line

Networking

Job description

Neotalent Conclusion is seeking an Application Support Engineer to join our banking sector project. You will provide essential application support, ensure platform stability, diagnose incidents, and collaborate with business and technical teams to improve service quality.

The role offers remote work with international exposure, opportunities for automation, and ongoing training to advance your career within our global ecosystem.