Relocation-Supported Junior French CSR in Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 15 000 - 21 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Private health insurance

Paid training

Career growth opportunities

Diverse team environment

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Junior French-speaking Customer Service representative with relocation support. You will handle inquiries via phone, email, and chat, assisting with product questions and technical issues to ensure customer satisfaction.

No prior experience is required; this is ideal for entry-level candidates. The role is on-site in Lisbon with a rotating shift, paid training, private health insurance, and growth opportunities within the company.

Qualificações

• Fluent in French (C2) and strong English skills (B2)
• Good problem solving and attention to detail
• Willingness to work a rotating shift including weekends/holidays
• On-site in Lisbon; entry-level candidates welcome

Responsabilidades

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner.
• Assist with product questions, order concerns, and technical support issues.
• Escalate complex issues to the relevant team when necessary.
• Deliver accurate solutions and personalized assistance to ensure satisfaction.
• Document customer interactions and resolutions in the CRM system

Conhecimentos

Fluent French

English proficiency

Problem solving

Attention to detail

Shift flexibility

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Junior French-speaking Customer Service representative with relocation support. You will handle inquiries via phone, email, and chat, assisting with product questions and technical issues to ensure customer satisfaction.

No prior experience is required; this is ideal for entry-level candidates. The role is on-site in Lisbon with a rotating shift, paid training, private health insurance, and growth opportunities within the company.