French-Speaking Customer Support Specialist – Lisbon (On-Site)

Cross Border Talents; Lisboa; Híbrido; EUR 21 000 - 27 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Relocation to Lisbon

Resumo da oferta

Cross Border Talents in Lisbon is seeking a customer support representative fluent in French to join our relocation-focused team. You’ll be the first point of contact, resolving issues with patience and clear communication, while learning our internal systems.

We value a professional writing and speaking style, a willingness to learn, and some customer-facing experience. The role is on-site with hybrid flexibility and relocation support for the right candidate.

Qualificações

• Fluent French, written and spoken.
• Clear, professional communication style, written and verbal.
• Some prior customer-facing experience is a plus, though not essential.
• Reasonably tech-comfortable - happy learning new internal systems.

Responsabilidades

• Resolve issues efficiently without cutting corners on quality.
• Recognize when something needs escalating versus resolving directly.
• Keep internal systems and case notes accurate and current.
• Contribute to a supportive, collaborative team environment.

Conhecimentos

French fluency

Clear communication

Tech-savvy

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a customer support representative fluent in French to join our relocation-focused team. You’ll be the first point of contact, resolving issues with patience and clear communication, while learning our internal systems.

We value a professional writing and speaking style, a willingness to learn, and some customer-facing experience. The role is on-site with hybrid flexibility and relocation support for the right candidate.