Receptionist (f/m/d)

Hapimag AG; Portugal; Presencial; EUR 14 000 - 23 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Free accommodation

Two weeks vacation

Discount stays at Hapimag resorts

Training and development opportunities

Resumo da oferta

Hapimag Resort Albufeira in Portugal is seeking a friendly, service-oriented receptionist to welcome guests, manage check-in/check-out, and provide information about the resort and surrounding area.

You will handle reservations, communicate with guests by phone, email, and in person, and support daily administrative tasks. Excellent German and English skills are essential, and a positive, reliable team player will thrive in this role.

Qualificações

• Excellent German and English language skills.
• Friendly and professional demeanor.
• High service orientation and enjoyment of working with people.
• Good organizational skills and the ability to manage multiple tasks.
• Reliability and a sense of responsibility.
• Team spirit and a positive attitude.

Responsabilidades

• Guest Reception and Support: Friendly welcome and check-in, information about the resort and surroundings, inquiries and complaints handling.
• Administration and Organization: Managing reservations, bookings, coordinating with departments, updating guest database.
• Communication: Professional communication by phone, email, and in person, forwarding messages and calls, creating and distributing guest information materials.
• Financial Tasks: Processing payments and invoices, cash handling and daily closing tasks, assisting with reservation accounts.
• Representing the Night Auditor during their absence.

Conhecimentos

German

English

Descrição da oferta de emprego

The newly renovated Hapimag Resort Albufeira in Portugal is just a few steps from the sandy beach and a 10-minute drive from the city of Albufeira, on the Algarve. It features 213 holiday apartments, a restaurant, a bar, an indoor pool, a sauna, an outdoor pool, and various sports facilities.

Are you the open-minded, service-oriented, and simply excellent personality who wants to enrich our reception team? If you want to inspire our guests with dedication and a smile, then we are looking for exactly you as a Receptionist for our resort!

What you can expect

• Guest Reception and Support: Friendly welcome and check-in, providing information about the resort and its surroundings, handling inquiries and complaints.
• Administration and Organization: Managing reservations and bookings, coordinating with other departments, maintaining and updating the guest database.
• Communication: Professional and accurate communication by phone, email, and in person, forwarding messages and calls, assisting with the creation and distribution of informational materials for guests.
• Financial Tasks: Processing payments and invoices, cash management and accounting, assisting with the management of reservation accounts, daily closing.
• Representing the Night Auditor during their absence.

What you bring along

• Excellent German and English skills
• Friendly and professional demeanor.
• High service orientation and enjoyment of working with people.
• Good organizational skills and the ability to manage multiple tasks simultaneously.
• Reliability and a sense of responsibility.
• Team spirit and a positive attitude.

What we offer

• Excellent training and development opportunities.
• Free accommodation if required.
• Enjoy two weeks of vacation without point deduction at a Hapimag Resort of your choice.
• Benefit from attractive special conditions for stays at all Hapimag-owned resorts worldwide.

Questions?

If anything is unclear or if you would like to learn more about the role, feel free to get in touch with us at any time: [e-mail]

Apply now

Have we convinced you to become part of our Hapimag family and success story? Then we look forward to getting to know you! Simply fill out the form below – we will get back to you shortly.