Receptionist 2nd (M/F)

Martinhal; Lisboa; On-site; EUR 12,000 - 18,000; Full time

Benefits offered by this job

Meals included in workplace canteen

Training and career progression

Job summary

Martinhal is seeking a Receptionist 2nd – Front Office to join the Lisbon team. You will engage with guests, handle check-in/check-out, and support the Front Office with a high level of service in a luxury setting.

Ideal candidates have hospitality experience, English fluency, and strong communication, computer skills, and a flexible, team-oriented attitude. The role is based at Martinhal Lisbon Oriente with meals and training opportunities offered.

Qualifications

• Training in Hospitality/Tourism or experience in 4- and 5-star hotels (min 2 years).
• Fluency in English is essential and professional communication is required.
• Excellent customer service skills with a professional appearance.
• Good computer skills (Office) and familiarity with PMS systems.

Responsibilities

• Represent Martinhal brand in all guest interactions and front office duties.
• Assist guests with check-in/check-out and resolve requests promptly.
• Collaborate with team to ensure an exceptional guest experience.
• Maintain accurate records and communicate effectively with colleagues.

Skills

Hospitality experience

English fluency

Customer service

Communication

Office skills

Teamwork

Problem-solving

Initiative

Flexible hours

Education

Hospitality/Tourism training

Tools

HOST PMS

Job description

Martinhal Resorts is a leading brand of luxury vacation experiences in Portugal, welcoming international guests since the opening of the first resort in 2010 in Sagres, Algarve. Our family‑run hotels and resorts harmoniously integrate elements of luxury, family and design and our philosophy of genuine hospitality comes to life through the combined efforts that our employees dedicate on a daily basis.

Position

Receptionist 2nd – Front Office

Overview

Our Front Office teams represent the Martinhal brand and lifestyle in all customer interactions, working together to create the ideal experience for each guest. These talents know and understand our guests, and it is through their outstanding effort and dedication that we guarantee an exceptional stay for everyone, supporting them so that they can make the most of their experiences. Do you enjoy teamwork, excel in customer communication and problem‑solving?

Ideal Candidate Profile

• Training in Hospitality/Tourism or experience in 4 and 5 star hotels (minimum 2 years);
• Fluency in English is essential;
• Exceptional customer service skills;
• Professional appearance and attitude;
• Good computer skills (Office) and preferably HOST (PMS);
• Exemplary verbal and written communication, initiative and responsibility;
• Flexible working hours.

What We Offer

• Salary and benefits compatible with the position;
• Meals included in the workplace canteen;
• Adequate training and constant support;
• Exciting opportunities for career progression.

Location: Martinhal Lisbon Oriente

Since 20 23 , we’ve been creating extraordinary long‑lasting memories for guests from all over the world at Martinhal Lisbon Oriente. Join us, and you’ll have the chance to be part of a dynamic team shaping the future of hospitality in Lisbon, and work in an exclusive environment: an elegant oasis in the heart of Lisbon’s modern and vibrant Park of Nations district. Your talents are not just recognized; they’re valued, with a culture of continuous growth and advancement.

Apply Now

Join us, and you’ll have the chance to be part of the Martinhal Lisbon Oriente experience!

All applications will be treated confidentially under the Data Protection Act. Only applications that meet the desired profile will be considered, the others will be kept in the database for future recruitment and selection processes.