Property Manager

Discovery Land Company; Santa Maria do Castelo; On-site; EUR 32,000 - 52,000; Full time

Benefits offered by this job

Work-Family Culture

Global Career Opportunities

Competitive Salary

Development Programs

Medical Insurance

Staff Restaurant

Staff Events

Staff Accommodation

Job summary

Costaterra Golf & Ocean Club, part of Discovery Land Company, seeks a Residential Service Coordinator to oversee the resident experience for private members and create a welcoming, luxurious environment by coordinating a broad range of services and activities.

You will engage residents, manage amenities such as spa, dining, housekeeping and maintenance, plan events, handle communication, and collaborate with other departments to ensure exceptional service and a vibrant community lifestyle.

Qualifications

• Experience delivering luxury service in private communities.
• Ability to manage a wide range of services and activities.
• Proven ability to create a welcoming, luxurious environment for residents.

Responsibilities

• Resident Engagement: Interacting with residents to understand needs and build relationships.
• Amenities and Services: Manage spa, fitness, dining, housekeeping, maintenance and more.
• Event Planning: Organize and coordinate events for residents.
• Property Management: Collaborate with maintenance and housekeeping to keep the property pristine.
• Communication: Keep residents informed about events and news via multiple channels.
• Issue Resolution: Address concerns promptly and effectively.
• Vendor Management: Coordinate with external vendors to ensure seamless service delivery.
• Budget Management: Assist in budgeting, cost control and financial reporting.
• Collaboration: Work with other departments to ensure a cohesive resident experience.
• Quality Control: Maintain high service standards and continuously improve offerings.
• Health and Safety: Ensure compliance with health, safety and regulatory standards.

Skills

Guest services

Communication

Event planning

Budget management

Vendor management

Facility operations

Job description

Who are we?

Costaterra Golf & Ocean Club is part of DLC - Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts.

Costaterra is a private members only residential community in Comporta - Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.

What are we looking for?

Residential Service Coordinator

Responsible for overseeing various aspects of the residential experience and services offered to our private members.

You must be used to the top-class service delivery and able to create a welcoming and luxurious environment by managing a wide range of services and activities that enhance our club member´s lifestyle and contribute to the overall community experience.

What you will do?

1. Resident Engagement: Interacting with residents to understand their needs, preferences, and concerns. Building strong relationships with residents to ensure their satisfaction and comfort within the community.




2. Amenities and Services: Managing and coordinating a range of amenities and services available to residents, such as spa services, fitness facilities, dining options, housekeeping, maintenance, and more




3. Event Planning : Organizing and coordinating events and activities for residents at their properties




4. Property Management : Collaborating with maintenance and housekeeping staff to ensure that the property is well-maintained, clean, and aesthetically pleasing at all times




5. Communication: Keeping residents informed about upcoming events, property updates, and any relevant news through various communication channels




6. Issue Resolution: Addressing any concerns or issues raised by residents promptly and effectively, working to find solutions that enhance their living experience




7. Vendor Management: Coordinating with external vendors and service providers to ensure seamless delivery of services such as catering, landscaping, security, and more




8. Budget Management: Assisting in the management of the residential services budget, including cost control, expense tracking, and financial reporting




9. Collaboration : Working closely with other departments within the property, such as property management, marketing, and operations, to ensure a cohesive and exceptional resident experience




10. Quality Control: Maintaining high standards of service quality and continuously seeking opportunities to improve and innovate residential services offered




11. Health and Safety: Ensuring that all residential services and amenities comply with health, safety, and regulatory standards

What do we offer?

Work-Family Culture, Global Career Opportunities, Competitive Salary, Development Programs, Medical Insurance, Staff Restaurant, Staff Events and Staff Accommodation if you are not local.

If you have what it takes and want to build a career , this is the place for you!

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