Fleet and Transportation Manager

CostaTerra Golf & Ocean Club

Comporta

On-site

EUR 45,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Meal allowance

Staff restaurant

Corporate events

Free staff accommodation (3-6 months)

Job summary

CostaTerra Golf & Ocean Club in Comporta, Portugal, currently seeks a Fleet and Transportation Manager to lead all fleet, staff transport and valet operations. You will develop schedules, manage budgets and drive service excellence for members and staff, ensuring safety, discretion and reliability.

The role requires 3–5 years in fleet/transport management within luxury settings, strong leadership, and fluency in Portuguese and English.

Qualifications

3–5 years in fleet management and transportation operations, ideally in luxury hospitality or resorts.
Proven leadership of multi-functional teams and rosters for extended hours.
Valid driving licence (B) required; passenger transport licence is a plus.
Strong knowledge of traffic regulations, fleet maintenance, and insurance processes.
Excellent communication and interpersonal skills; fluent in Portuguese and English.

Responsibilities

Oversee fleet, ExCom and staff transportation, including budgets and scheduling.
Plan preventive maintenance, vehicle documentation and safety compliance.
Manage accidents, claims and liaise with insurers and partners.
Lead Valet Operations and Staff Transportation with service excellence.
Build rosters, monitor hours and ensure 24/7 coverage during peak periods.
Coordinate transfers to airports and local destinations with punctuality.

Skills

Fleet management

Transportation operations

Team leadership

Budget management

Safety and service orientation

Scheduling & rostering

Communication skills

Multitasking under pressure

Education

Leadership experience in luxury hospitality

Tools

MS Office

Fleet management software

Job description

Who are we?

Costaterra Golf & Ocean Club is part of DLC - Discovery Land Company (DLC). DLC is known for creating luxury residential communities and resorts around the world.

Costaterra is a private, members-only residential community located in Comporta, Portugal. It combines a luxury lifestyle with high-end service, offering exceptional dining, a world-class golf course, spa services, outdoor activities, and unique local experiences.

What will you do?

The Fleet and Transportation Manager manages the fleet and leads all transportation operations at Costaterra, ensuring that every journey, from the first welcome to the daily commute of our team, reflects the club's standards of service, safety and discretion. This position oversees three core areas Fleet Management: Valet Operations, and Staff Transportation, being responsible for their operational planning, scheduling, rosters, budget and team leadership. The Manager combines strong organizational and planning skills with a hands-on, service-driven approach, anticipating the needs of members, guests and internal departments, and developing a reliable, motivated and highly professional Transportation team.

Fleet Management

Manage the club's operational, ExCom, benefit and staff transportation vehicles, as well as rental vehicles delivered to prospects, guests and internal teams.
Plan and control preventive maintenance, periodic inspections, repairs and cleanliness standards for the entire fleet.
Ensure all vehicle documentation (registration, insurance, inspections) is valid and up to date.
Manage accidents and claims, liaising with insurance companies, rental partners and service providers.
Monitor fleet usage, mileage and fuel/energy consumption to optimize allocation and costs.

Staff Transportation

Plan and manage staff transportation routes and timetables, aligned with departmental shift patterns and operational needs.
Manage the Staff Transportation team, including working schedules, rosters, holidays, sick leave and absence management, ensuring full service coverage at all times.
Ensure all pick-ups and drop-offs are completed safely and on time, in line with company policies and safety regulations.
Adjust routes and capacity in response to seasonal staffing changes, events and new team members.
Anticipate and respond to disruptions such as breakdowns, absenteeism, traffic or route changes, with effective contingency plans.

Valet Operations

Along With The Member Services Director

Oversee daily valet operations across all arrival points, ensuring a seamless, warm and timely welcome and departure experience for members and guests.
Define valet service standards, procedures and staffing levels according to occupancy, events and peak periods.
Ensure the safe handling, parking and custody of member and guest vehicles, including key control procedures.
Coordinate member and guest transfers to and from airports and local destinations, ensuring punctuality and service excellence.
Manage incidents, damage claims and feedback related to valet services, ensuring prompt and discreet resolution.
Manage the staff transportation budget in line with company guidelines and the defined strategy, optimizing routes, vehicle allocation and capacity to ensure cost efficiency without compromising service quality.
Gather feedback from departments and team members to continuously improve the service.

Team Leadership & Scheduling

Lead, recruit, train and develop the Transportation team, including Valets, Drivers, Fleet and Staff Transportation Coordinators.
Build and manage weekly schedules and rosters across all three areas, ensuring adequate coverage for peak periods, events and extended operating hours.
Monitor working hours, overtime, time off and driver rest periods in compliance with labour and driving regulations.
Lead daily briefings, conduct performance reviews and promote a culture of safety, professionalism and service excellence.
Ensure all team members hold valid licences and qualifications for the vehicles they operate.

Administration, Budget & Compliance

Prepare and manage the departmental budget, controlling costs related to fleet, fuel, maintenance, rentals and staffing.
Manage supplier relationships (rental companies, workshops, transport providers, insurers), purchase orders and invoice tracking.
Maintain accurate records and KPIs, including schedules, attendance, vehicle logs, incidents, kilometres and service levels.
Ensure compliance with traffic laws, health and safety standards and Costaterra's sustainability policies, supporting the transition to lower-emission vehicles where applicable.

Who are we looking for?

Minimum of 3-5 years' experience in fleet management and transportation operations management, ideally in luxury hospitality, private clubs or resorts or within a fairly big operation.
Proven experience leading multi-functional teams and building schedules and rosters for operations with extended hours.
Valid driving licence (category B) required; a professional licence for passenger transport is a plus.
Solid knowledge of traffic and road transport regulations, as well as fleet maintenance and insurance processes.
Strong organizational, planning and budget management skills.
Excellent communication and interpersonal skills; fluent in Portuguese and English, additional languages are a plus.
People driven and able to inspire and motivate team members, leading by example.
Proficiency in Microsoft Office; experience with fleet management or scheduling software.
Strong problem-solving skills and ability to remain calm and perform under pressure.
Service-oriented mindset, with a high level of discretion and attention to detail.
Ability to work flexible hours including early mornings, evenings, weekends, and holidays.
Commitment to delivering exceptional customer service to members and employees.