Retail Assistant

CostaTerra Golf & Ocean Club; Comporta; On-site; EUR 17,000 - 24,000; Full time

Benefits offered by this job

Work-life culture

Global opportunities

Competitive salary

Development programs

Medical insurance

Meal allowance

Staff restaurant

Staff events

Staff accommodation

Job summary

CostaTerra Golf & Ocean Club in Comporta, Portugal, seeks a Retail Sales Assistant to deliver exceptional customer service, manage sales, merchandising, and inventory, and support daily shop operations. The role focuses on building relationships with members and guests in a private club environment.

Candidates should have 1–3 years in retail or service, speak English and Portuguese, and be comfortable working independently or as part of a team in a luxury hospitality setting.

Qualifications

• 1–3 years of retail or customer-service experience.
• Excellent communication skills in English and Portuguese.
• Ability to build rapport with customers.

Responsibilities

• Assist members and guests with purchases, returns, and special orders.
• Support daily shop operations, including sales, merchandising, display rotation, and packaging standards.

Skills

English

Portuguese

Customer service

Retail operations

Microsoft Office

Tools

Microsoft Office

Job description

Who are we?

Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts.

Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.

We are looking for a talented Retail Sales Assistant to join our team! In this role, you’ll help deliver excellent customer service while supporting daily shop operations, including sales, merchandising, receiving, and inventory. You’ll build strong relationships with customers, understand their needs, and share valuable feedback to help improve our retail experience.

What you will do?

• Assist members and guests with purchases, returns, and special orders while delivering exceptional customer service.
• Support daily shop operations, including sales, merchandising, display rotation, and maintaining packaging standards.
• Help process incoming merchandise, manage POS transactions, and monitor sales performance.
• Maintain accurate inventory by following monthly stock procedures and reporting low or high‑demand items.
• Keep retail supplies stocked and assist the Retail Supervisor with additional tasks when needed.

What are we looking for?

• 1–3 years of retail or customer‑service experience, ideally in boutique, hospitality, or private‑club settings.
• Excellent communication skills in English and Portuguese, with the ability to build rapport with customers.
• Strong organization, attention to detail, and basic knowledge of Microsoft Office; retail math is a plus.
• Creative, proactive, and comfortable working independently or as part of a team.
• Able to work flexible schedules.
• Physically able to stand for long periods and lift items up to 20 kg.
• Collaborative attitude, problem‑solving skills, and a commitment to delivering high‑quality service.

What do we offer?

Work-Family Culture, Global Career Opportunities, Competitive Salaries, Development Programs, Medical Insurance, Meal Allowance, Staff Restaurant, Staff Events and Staff accommodation if you are not local.

If you have what it takes and want to build a career, this is the place for you!