Learning & Brand Specialist

CostaTerra - Sociedade Imobiliária de Grândola, Lda.; Portugal; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Meal allowance

Staff restaurant

Corporate events for employees

Free staff accommodation

Job summary

Costaterra Golf & Ocean Club in Portugal is seeking a proactive Learning & Development lead to design and manage training programmes across onboarding, service excellence, brand values and compliance. You will coordinate with department heads to identify needs and build engaging content for a world-class hospitality team.

You will manage external suppliers, administer a sophisticated LMS, measure training impact and drive budget discipline.

Qualifications

• Degree in HR or Hospitality preferred.
• Experience in Training & Development/Learning & Development.
• Strong communication, presentation and facilitation skills.
• Fluent in English and Portuguese.

Responsibilities

• Identify training needs with department leaders and contribute to the annual training calendar.
• Design, update and facilitate onboarding, service excellence, brand values and compliance training.
• Manage external training suppliers: sourcing, quotes, contracting, invoicing and quality review.
• Coordinate training schedules with operational teams to minimize disruption to daily activities.
• Administer the LMS/digital learning platform: enrolments, licences, completions and reporting.
• Measure training effectiveness (attendance, satisfaction, impact) and recommend improvements.
• Refresh learning materials based on feedback, audits and operational needs.
• Track training budget spend and report cost per head.
• Produce monthly L&D and engagement dashboards.

Skills

Training & Development

Learning & Development

Communication

Facilitation

PowerPoint

Education

Bachelor's degree in HR or Hospitality

Tools

LMS platforms

E-learning tools

PowerPoint

Digital communication tools

Job description

Who are we?

Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for creating luxury residential communities and resorts around the world. Costaterra is a private, members-only residential community located in Comporta, Portugal. It combines a luxury lifestyle with high-end service, offering exceptional dining, a world-class golf course, spa services, outdoor activities, and unique local experiences.

What will you do?

• Identify training needs with department leaders and contribute to the annual training calendar.
• Design, update and facilitate engaging training programmes such as onboarding, service excellence, brand values and compliance and others that may be required.
• Manage external training suppliers: sourcing, quotes, contracting, invoicing and quality review.
• Coordinate training schedules with operational teams to minimize disruption to daily activities, logistics, venues, materials and so on.
• Administer the LMS/digital learning platform: enrolments, licences, completions and reporting, maintaining accurate records for audit and compliance- training requirements.
• Measure training effectiveness (attendance, satisfaction, port-programme impact) and recommend improvements.
• Refresh learning materials based on employee feedback, service audits and operational needs.
• Track training budget spend against plan and report cost per head.
• Produce monthly L&D and engagement dashboards.

Brand & Employee Engagement

• Strengthen internal brand awareness, ensuring employees understand Costaterra’s identity, values and culture.
• Integrate brand culture and storytelling into onboarding and ongoing training programmes.
• Translate brand values into practical behaviours and service standards training programmes and activities that employees can apply in their daily roles.
• Support the consistent expression of Costaterra’s values across departments, helping employees embody the brand in their interactions and daily work.
• Maintain employee-facing content: handbook; intranet pages, training brochures and internal campaigns.
• Act as a champion for the employer brand and establish clear employee journey touchpoints.
• Gather feedback through onboarding, pulse surveys and exit interviews and surface themes to the HR leadership.

Who are we looking for?

Degree in HR or Hospitality preferably. Experience in Training & Development, Learning & Development, ideally in hospitality. An interest in employer branding, organizational culture and employee experience. Strong communication, presentation and facilitation skills. Creativity and curious with a natural ability to develop engaging training materials and internal communications. Hands-on with LMS platforms, e-learning and digital communication tools as well as Power Point skills. Highly organised, able to run multiple programmes concurrently. Proactive, collaborative and hands-on approach, with a genuine passion for people development and brand culture. Excellent command of both languages - English and Portuguese.

What do we offer?

• A friendly work environment and work-life balance.
• Opportunities for international career development.
• Competitive salary.
• Professional development and training programs.
• Health insurance.
• Meal allowance.
• Staff restaurant.
• Corporate events for employees.
• Free staff accommodation for 6 to 12 months to support relocation.

If you want to be part of an amazing project in Portugal, this is for you!

About Us

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.

Discovery Land Company and all US-based affiliate companies participate in e-Verify. Please see these notices for more information: Right to Work Notice and E-Verify Participation.

http://www.discoverylandco.com.