Member Services Junior Coordinator

CostaTerra - Sociedade Imobiliária de Grândola, Lda.; Portugal; Presencial; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Work-Family Culture

Global Career Opportunities

Competitive Salaries

Development Programs

Medical Insurance

Meal Allowance

Staff Restaurant

Staff Events

Staff accommodation

Resumo da oferta

CostaTerra in Comporta, Portugal, is seeking a cheerful Member Services Junior Coordinator to greet members, handle reservations, and keep profiles up to date. You’ll support the front desk, assist with events, and coordinate guest requests with a focus on luxury service.

Ideal candidates have strong English, a high school diploma, and a hospitality mindset. This on-site role offers competitive pay, meal allowances, medical insurance, and staff accommodation if needed.

Qualificações

• High school diploma required.
• Hospitality or communications‑related degree preferred.
• Warm, outgoing, and articulate communicator with excellent interpersonal skills.
• Strong computer skills (Word, Excel, PowerPoint, Email) and willingness to learn new systems.
• Professional attitude, attention to detail, and ability to stay calm during busy periods.
• Strong English communication; additional languages are a plus.

Responsabilidades

• Welcome members and guests warmly, greeting them by name on arrival and departure.
• Keep the reception area clean, organized, and ready to receive members.
• Create and update member profiles, itineraries, reservations, transportation needs, and activity schedules.
• Manage the Member Services inbox, responding to requests promptly and professionally.
• Support check-ins/check-outs for on-property accommodation and provide information about amenities.
• Keep the club app, weekly activity offerings, and member-facing materials up to date.
• Assist with member events, hosting when needed, and helping prepare collateral, invitations, and activity calendars.
• Maintain updated lists of trusted local vendors and services.
• Answer club phone calls and coordinate requests efficiently.
• Prepare daily and evening operational reports.
• Work with Sales to support guest visits and provide property orientation tours.
• Support all Member Services tasks as needed.

Conhecimentos

Warm outgoing communicator

Interpersonal skills

Calm under pressure

English communication

Formação académica

High school diploma

Hospitality/communications degree preferred

Ferramentas

Word

Excel

PowerPoint

Email

Descrição da oferta de emprego

Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts. Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences. We’re looking for a Member Services Junior Coordinator to join our team! In this role, you’ll be one of the first points of contact for our members and guests, helping with warm greetings, reservations, and day‑to‑day support. You’ll play an important part in delivering the exceptional, personalized experience that defines Discovery Land Company.

What you will do?

• Welcome members and guests warmly, greeting them by name on arrival and departure.
• Keep the reception area clean, organized, and ready to receive members.
• Create and update member profiles, itineraries, reservations, transportation needs, and activity schedules.
• Manage the Member Services inbox, responding to requests promptly and professionally.
• Support check‑ins/check‑outs for on‑property accommodation and provide information about amenities.
• Keep the club app, weekly activity offerings, and member-facing materials up to date.
• Assist with member events, hosting when needed, and helping prepare collateral, invitations, and activity calendars.
• Maintain updated lists of trusted local vendors and services.
• Answer club phone calls and coordinate requests efficiently.
• Prepare daily and evening operational reports.
• Work with Sales to support guest visits and provide property orientation tours.
• Support all Member Services tasks as needed.

What are we looking for?

• High school diploma required; hospitality or communications‑related degree preferred.
• Warm, outgoing, and articulate communicator with excellent interpersonal skills.
• Responsible, friendly, patient, and comfortable interacting with members and guests at a luxury level.
• Strong computer skills (Word, Excel, PowerPoint, Email) and willingness to learn new systems.
• Professional attitude, attention to detail, and ability to stay calm during busy periods.
• Ability to stand, walk, and move for long periods, indoors and outdoors.
• Strong English communication; additional languages are a plus.

What do we offer?

• Work-Family Culture
• Global Career Opportunities
• Competitive Salarys
• Development Programs
• Medical Insurance
• Meal Allowance
• Staff Restaurant
• Staff Events
• Staff accommodation if you are not local.

Discovery Land Company is a U.S.-based real estate developer and operator of private residential club communities and resorts with a world-renowned portfolio of domestic and international properties. The mission of Discovery Land Company is to create one‑of‑a‑kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world.

Please visit: http://www.discoverylandco.com.

Discovery Land Company and all US‑based affiliate companies participate in e-Verify. Please see these notices for more information: Right to Work Notice and E-Verify Participation.