Property Manager

discoverylandco; Comporta; Presencial; EUR 21 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Staff Accommodation

Medical Insurance

Staff Restaurant

Staff Events

Development Programs

Competitive Salary

Global Career

Work-Family Culture

Resumo da oferta

Costaterra Golf & Ocean Club, part of DLC – Discovery Land Company, is seeking a Residential Service Coordinator to deliver ultra-luxury living for private members in Comporta, Portugal. You will engage residents, coordinate a wide range of amenities and services, plan events, supervise housekeeping and maintenance, and liaise with external vendors to ensure flawless service.

A proactive communicator with hospitality experience and a passion for creating memorable community experiences is

Qualificações

• Experience delivering top-class service in luxury residential or hospitality settings.
• Ability to create a welcoming, luxurious environment for members.
• Strong communication and relationship-building skills.

Responsabilidades

• Resident Engagement: Interact with residents to understand needs and preferences, building strong relationships to ensure satisfaction.
• Amenities and Services: Coordinate amenities and services such as spa, dining, housekeeping, maintenance.
• Event Planning: Organize and coordinate resident events and activities.
• Property Management: Collaborate with maintenance and housekeeping to keep the property pristine.
• Communication: Inform residents about events, updates, and news via channels.
• Issue Resolution: Address concerns promptly and find effective solutions.
• Vendor Management: Coordinate with external vendors for catering, landscaping, security, etc.
• Budget Management: Assist in budget planning, tracking expenses and reporting.
• Collaboration: Work with property management, marketing, and operations.
• Quality Control: Maintain high service standards and seek improvements.
• Health and Safety: Ensure services comply with health and safety standards.

Conhecimentos

Resident engagement

Vendor management

Event planning

Budget management

Communication

Descrição da oferta de emprego

Who are we?

Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts.

Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.

What are we looking for?

Residential Service Coordinator

Responsible for overseeing various aspects of the residential experience and services offered to our private members.

You must be used to the top-class service delivery and able to create a welcoming and luxurious environment by managing a wide range of services and activities that enhance our club member´s lifestyle and contribute to the overall community experience.

What you will do?

• Resident Engagement: Interacting with residents to understand their needs, preferences, and concerns. Building strong relationships with residents to ensure their satisfaction and comfort within the community.
• Amenities and Services: Managing and coordinating a range of amenities and services available to residents, such as spa services, fitness facilities, dining options, housekeeping, maintenance, and more
• Event Planning: Organizing and coordinating events and activities for residents at their properties
• Property Management: Collaborating with maintenance and housekeeping staff to ensure that the property is well-maintained, clean, and aesthetically pleasing at all times
• Communication: Keeping residents informed about upcoming events, property updates, and any relevant news through various communication channels
• Issue Resolution: Addressing any concerns or issues raised by residents promptly and effectively, working to find solutions that enhance their living experience
• Vendor Management: Coordinating with external vendors and service providers to ensure seamless delivery of services such as catering, landscaping, security, and more
• Budget Management: Assisting in the management of the residential services budget, including cost control, expense tracking, and financial reporting
• Collaboration: Working closely with other departments within the property, such as property management, marketing, and operations, to ensure a cohesive and exceptional resident experience
• Quality Control: Maintaining high standards of service quality and continuously seeking opportunities to improve and innovate residential services offered
• Health and Safety: Ensuring that all residential services and amenities comply with health, safety, and regulatory standards

What do we offer?

• Work-Family Culture
• Global Career Opportunities
• Competitive Salary
• Development Programs
• Medical Insurance
• Staff Restaurant
• Staff Events
• Staff Accommodation if you are not local.

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