Member Services Junior Coordinator

Discovery Land Co.; Portugal; On-site; EUR 24,000 - 34,000; Full time

Benefits offered by this job

Work-Family Culture

Global Career Opportunities

Competitive Salaries

Development Programs

Medical Insurance

Meal Allowance

Staff Restaurant

Staff Events

Staff accommodation

Job summary

A luxury hospitality company in Comporta, Portugal is seeking a Member Services Junior Coordinator to provide exceptional support to members and guests. In this role, you'll greet arrivals, manage reservations, and enhance their experiences through personalized service. Ideal candidates will possess strong interpersonal skills, be tech-savvy, and thrive in a dynamic environment. A high school diploma is required, and a background in hospitality or communications is preferred. The position offers competitive salaries and various employee perks.

Qualifications

• Excellent communication and interpersonal skills for interacting with members and guests.
• Ability to manage multiple tasks efficiently in a busy environment.
• Proficiency in Microsoft Office Suite and willingness to learn new systems.

Responsibilities

• Welcome and assist members and guests, managing the reception area.
• Create and update member profiles, reservations, and activity schedules.
• Manage Member Services inbox and respond to requests promptly.

Skills

Interpersonal skills

Strong English communication

Computer skills

Hospitality mindset

Education

High school diploma

Hospitality or communications-related degree

Tools

Word

Excel

PowerPoint

Email

Job description

Member Services Junior Coordinator page is loaded## Member Services Junior Coordinatorlocations: Comporta, Portugaltime type: Full timeposted on: Posted Todayjob requisition id: JR104111**If you are an internal applicant, please log into Workday and submit your application via the Jobs Hub. Please to apply internally.**Costaterra Golf & Ocean Club is part of DLC – Discovery Land Company (DLC). DLC is known for developing luxury residential communities and resorts.Costaterra is a private members only residential community in Comporta – Portugal. It combines luxury living with top-tier hospitality, offering incredible dining, a world-class golf course, spa services, outdoor pursuits, and immersive local experiences.We’re looking for a **Member Services Junior Coordinator** to join our team! In this role, you’ll be one of the first points of contact for our members and guests, helping with warm greetings, reservations, and day‑to‑day support. You’ll play an important part in delivering the exceptional, personalized experience that defines Discovery Land Company.* Welcome members and guests warmly, greeting them by name on arrival and departure.* Keep the reception area clean, organized, and ready to receive members.* Create and update member profiles, itineraries, reservations, transportation needs, and activity schedules.* Manage the Member Services inbox, responding to requests promptly and professionally.* Support check‑ins/check‑outs for on‑property accommodation and provide information about amenities.* Keep the club app, weekly activity offerings, and member-facing materials up to date.* Assist with member events, hosting when needed, and helping prepare collateral, invitations, and activity calendars.* Maintain updated lists of trusted local vendors and services.* Answer club phone calls and coordinate requests efficiently.* Prepare daily and evening operational reports.* Work with Sales to support guest visits and provide property orientation tours.* Support all Member Services tasks as needed.* High school diploma required; hospitality or communications‑related degree preferred.* Warm, outgoing, and articulate communicator with excellent interpersonal skills.* Responsible, friendly, patient, and comfortable interacting with members and guests at a luxury level.* Strong computer skills (Word, Excel, PowerPoint, Email) and willingness to learn new systems.* Professional attitude, attention to detail, and ability to stay calm during busy periods.* Ability to stand, walk, and move for long periods, indoors and outdoors.* Strong English communication; additional languages are a plus.Work-Family Culture, Global Career Opportunities, Competitive Salarys, Development Programs, Medical Insurance, Meal Allowance, Staff Restaurant, Staff Events and Staff accommodation if you are not local.*If you have what it takes and want to build a career , this is the place for you*#LI-TP1