Production Support Engineer, Applications & Observability

Inetum; Lisboa; Presencial; EUR 52 000 - 78 000; Tempo integral

Resumo da oferta

Inetum in Lisbon is seeking an Application Production Support Engineer to manage and support critical business applications in production. The role emphasizes stability, availability, performance, and 24/7 on-call coverage when required.

You will collaborate with Development, Infrastructure, and DevOps teams, implement upgrades, automate processes, and maintain runbooks and observability dashboards using Dynatrace, Grafana, and related tools.

Qualificações

• Strong knowledge of Java Application Servers, particularly Red Hat JBoss EAP.

Responsabilidades

• Monitor, maintain, and support production applications to ensure high availability and performance.
• Participate in Major Incident (P1/P2) situations and Root Cause Analysis (RCA).
• Collaborate with Development, Infrastructure, and DevOps teams to deploy and maintain services.
• Create and maintain technical runbooks and documentation.
• Advance observability using Dynatrace, Grafana, Prometheus, and related tools.

Conhecimentos

Scrum

English (mandatory)

Ferramentas

Dynatrace

Grafana

Prometheus

ELK Stack

Jaeger

GitLab

Jenkins

Argo CD

Nexus (Sonatype)

Ansible

Terraform

Red Hat JBoss EAP

OpenShift

Kubernetes

Descrição da oferta de emprego

Inetum in Lisbon is seeking an Application Production Support Engineer to manage and support critical business applications in production. The role emphasizes stability, availability, performance, and 24/7 on-call coverage when required.

You will collaborate with Development, Infrastructure, and DevOps teams, implement upgrades, automate processes, and maintain runbooks and observability dashboards using Dynatrace, Grafana, and related tools.