Portuguese Customer Care Specialist - Remote Greece

Mercier Consultancy MD; Portugal; Teletrabalho; EUR 21 000 - 31 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

13th & 14th salaries

Monthly performance bonus

Health insurance

Relocation package

Training program

Resumo da oferta

Mercier Consultancy Group is hiring Portuguese Speaking Customer Care Experts to join our international client services team in Greece. This role focuses on delivering high-quality support via phone, email, and live chat, while building lasting relationships with clients across regions.

You will work remotely with a global team, receive extensive training, a relocation package, and competitive compensation including the 13th and 14th salaries plus a monthly performance bonus.

Qualificações

• Native or fluent Portuguese (spoken and written) is required.
• Excellent English language skills for international communication.
• Ability to thrive in a remote work environment and stay engaged with the team.

Responsabilidades

• Deliver exceptional support to clients via phone, email, and live chat.
• Maintain high levels of customer satisfaction by resolving inquiries efficiently.
• Represent international brands while upholding service excellence.
• Document interactions accurately in the internal database.
• Collaborate with cross-functional teams to identify service improvements.
• Participate in ongoing training to stay updated on products and best practices.
• Provide personalized assistance to ensure long-term customer loyalty.

Conhecimentos

Portuguese fluency

Customer service

Remote work

Descrição da oferta de emprego

Mercier Consultancy Group is hiring Portuguese Speaking Customer Care Experts to join our international client services team in Greece. This role focuses on delivering high-quality support via phone, email, and live chat, while building lasting relationships with clients across regions.

You will work remotely with a global team, receive extensive training, a relocation package, and competitive compensation including the 13th and 14th salaries plus a monthly performance bonus.