Porto-Based French Customer Advisor – Multichannel Support

CB Talents SP; Porto; Presencial; EUR 12 276 - 15 624; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Private medical insurance

Transport reimbursement

Resumo da oferta

CB Talents SP in Porto is seeking a French-speaking Customer Advisor to support the Bouygues Telecom project. You will assist customers across channels with subscriptions, billing and basic technical issues, delivering a high-quality service.

No prior experience required; full training is provided. This onsite role offers a friendly multicultural team, plus benefits including a €100 monthly performance bonus for the first three months, private medical insurance after four months and a transport

Qualificações

• French: Native or C2 level
• Strong communication and problem-solving skills
• Basic computer skills and ability to multitask
• Customer-oriented mindset

Responsabilidades

• Handle incoming calls from Bouygues Telecom customers
• Provide assistance with subscriptions, billing, and technical inquiries
• Offer personalized solutions and ensure customer satisfaction
• Deliver professional and friendly support across all interactions
• Represent and promote the Bouygues Telecom brand values

Conhecimentos

French language

Communication skills

Problem-solving

Multitasking

Customer mindset

Descrição da oferta de emprego

CB Talents SP in Porto is seeking a French-speaking Customer Advisor to support the Bouygues Telecom project. You will assist customers across channels with subscriptions, billing and basic technical issues, delivering a high-quality service.

No prior experience required; full training is provided. This onsite role offers a friendly multicultural team, plus benefits including a €100 monthly performance bonus for the first three months, private medical insurance after four months and a transport