French Customer Support - Porto (On-site / Immediate Start)

CB Talents SP; Porto; Presencial; EUR 10 378 - 13 950; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Meal allowance €9/day

Transport Subsidy €40/month

14 payments

Resumo da oferta

Bouygues Telecom is hiring a French Customer Support Advisor in Porto for an on-site role with immediate start. You will assist customers with subscriptions, billing, and basic technical issues while delivering excellent service, all within a multicultural Porto team.

No prior experience is required as full training is provided. Expect rotating shifts Monday through Saturday (7 AM – 7 PM) and a competitive local benefits package including meal and transport allowances.

Qualificações

• Native or strong C2 level in French.

Responsabilidades

• Assist customers with subscriptions and billing questions.
• Troubleshoot connectivity and service issues.
• Provide customer care and personalized solutions.

Conhecimentos

French language

Descrição da oferta de emprego

French Customer Support - Porto (On-site / Immediate Start)

Job Openings French Customer Support - Porto (On-site / Immediate Start)

About the job French Customer Support - Porto (On-site / Immediate Start)

French Customer Support Advisor – Bouygues Telecom (Porto Based)

Join the Bouygues Telecom Team in the heart of Porto! Are you a French speaker living in or around Porto? We are looking for enthusiastic individuals to join our international team, providing top-tier support for one of France's leading telecommunications providers.

The Role

As a Customer Support Advisor, you will be the voice of Bouygues Telecom, assisting customers through various channels with:

• Subscription & Billing: Helping customers understand their plans and invoices.
• Technical Troubleshooting: Providing simple, effective solutions for connectivity and service issues.
• Customer Care: Welcoming customers and offering personalized solutions to enhance their experience.

What We Are Looking For

• Language: Native or Strong C2 level in French .
• Location: You must currently reside in the Porto area (Commutable to the office).
• Experience: No previous experience required! We provide full training.
• Availability: Ready to work rotating shifts between Monday and Saturday (7 AM – 7 PM).
• Mindset: A positive attitude and a passion for helping people.

Salary & Competitive Benefits
We offer a stable contract with a highly competitive local package:

• Base Monthly Salary: €930 (Paid 14 times per year).
• Meal Allowance: €9.00 per day (Approx. €198/month net).
• Performance Bonus: €100 for the first 3 months, then performance-based.
• Transport Subsidy: Reimbursement up to €40/month.
• Health Insurance: Private medical insurance after 4 months of service.

Hiring Process

• Language & Logic Tests
• Interview with the Hiring Manager
• Onboarding & Training

Working Conditions

Please Note: There is no relocation package for this role. Candidates must already be living in the Porto Metropolitan Area to be considered.

• 100% On-site at our Porto office.
• Secure local contract.
• A multicultural, inclusive environment with real career growth opportunities.