French Speaker in Portugal

CB Talents SP; Porto; Presencial; EUR 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Performance bonus

Private medical insurance

Transportation reimbursement

Resumo da oferta

CB Talents SP is hiring a French-speaking Customer Advisor for their Bouygues Telecom project in Porto, Portugal. In this onsite role, you will assist customers with subscriptions, billing, and technical issues, ensuring a high-quality experience. No prior experience is required as full training will be provided. The position offers benefits including a performance bonus of €100/month for the first three months, private medical insurance after four months, and transportation reimbursement of up to €40/month.

Qualificações

• French: Native or C2 level required.
• No previous experience required; full training provided.
• Basic computer skills and ability to multitask.

Responsabilidades

• Handle incoming calls from Bouygues Telecom customers.
• Provide assistance with subscriptions, billing, and technical inquiries.
• Offer personalized solutions and ensure customer satisfaction.

Conhecimentos

Strong communication skills

Problem-solving skills

Customer-oriented mindset

Descrição da oferta de emprego

French‑Speaking Customer Advisor – Porto, Portugal (For EU CITIZENS or RESIDENTS IN PORTUGAL)

We're hiring!!

About the Role

We are looking for a French‑speaking Customer Advisor to join an international team in Porto, supporting the Bouygues Telecom project. In this role, you will assist customers across multiple channels, providing support on subscriptions, billing, and basic technical issues while delivering a high‑quality customer experience.

Key Responsibilities

• Handle incoming calls from Bouygues Telecom customers
• Provide assistance with subscriptions, billing, and technical inquiries
• Offer personalized solutions and ensure customer satisfaction
• Deliver professional and friendly support across all interactions
• Represent and promote the Bouygues Telecom brand values

Requirements

• French: Native or C2 level
• No previous experience required (full training provided)
• Strong communication and problem‑solving skills
• Basic computer skills and ability to multitask
• Customer‑oriented mindset

Location

Onsite role in Porto, Portugal

Salary & Benefits

• Performance bonus: €100/month (first 3 months), then based on performance
• Private medical insurance after 4 months
• Transportation reimbursement up to €40/month

Start your international career and join a dynamic, multicultural environment in Porto!

If you're interested, send your CV on: [e-mail]