Polish-Speaking Customer Service Advocate in Lisbon

Horizonia; Lisboa; Presencial; EUR 24 000 - 36 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Relocation support

Performance bonuses

Resumo da oferta

Horizonia in Lisbon seeks Polish-speaking Customer Service Advisors to join our elite team in Portugal's vibrant capital. You will represent the brand, resolve customer inquiries by phone and email, and ensure clear guidance through procedures in a friendly and professional manner.

Required Polish language proficiency (C1/C2) and strong English (B2), with the ability to troubleshoot basic tech issues and communicate complex steps with patience.

Qualificações

• Polish language proficiency at C1/C2 level is required.
• Strong working knowledge of English at B2.
• Ability to troubleshoot basic technical issues with systems and connectivity.
• Clear, patient communication to guide customers through procedures.

Responsabilidades

• Provide top-tier customer support via phone and email to resolve inquiries.
• Deliver accurate information following established procedures.
• Own customer queries from start to resolution with professionalism.
• Build friendly connections with the community in every interaction.

Conhecimentos

Polish language

English proficiency

Tech troubleshooting

Communication clarity

Descrição da oferta de emprego

Horizonia in Lisbon seeks Polish-speaking Customer Service Advisors to join our elite team in Portugal's vibrant capital. You will represent the brand, resolve customer inquiries by phone and email, and ensure clear guidance through procedures in a friendly and professional manner.

Required Polish language proficiency (C1/C2) and strong English (B2), with the ability to troubleshoot basic tech issues and communicate complex steps with patience.