Polish-Speaking Customer Service Advisor - On-site Lisbon

Cross Border Talents; Lisboa; Presencial; EUR 12 000 - 16 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus €1,000

Food allowance

Attendance bonus

Private health insurance

Comprehensive onboarding and training

International and multicultural work环境

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Polish-speaking Customer Service Advisor. You will provide high-quality support to Polish customers and work within a fast-paced, multicultural team located in Portugal's vibrant capital.

The role requires fluent Polish, solid English, and strong customer service skills. You will manage inquiries across channels and collaborate with internal teams, enjoying onboarding and a comprehensive benefits package.

Qualificações

• Fluent Polish language required.
• Good English communication skills.
• Strong customer service and communication skills.
• Ability to work in a fast-paced environment.
• Good computer and multitasking skills.
• Problem-solving mindset and attention to detail.
• EU work authorization required.

Responsabilidades

• Provide professional customer support in Polish via multiple communication channels.
• Handle customer inquiries efficiently and in line with quality standards.
• Resolve customer issues and provide accurate information and solutions.
• Maintain a customer-focused approach while meeting performance objectives.
• Ensure a positive customer experience during every interaction.
• Collaborate with colleagues and internal teams to achieve service goals.
• Accurately document customer interactions and follow internal procedures.

Conhecimentos

Polish fluency

Good English

Customer service

Communication

Fast-paced work

Computer skills

Multitasking

Problem solving

EU work authorization

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking a Polish-speaking Customer Service Advisor. You will provide high-quality support to Polish customers and work within a fast-paced, multicultural team located in Portugal's vibrant capital.

The role requires fluent Polish, solid English, and strong customer service skills. You will manage inquiries across channels and collaborate with internal teams, enjoying onboarding and a comprehensive benefits package.