Platform Management & Vendor Support Analyst

Hitachi Digital Services, LLC; Lisboa; Presencial; EUR 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Industry-leading benefits

Flexible work arrangements

Growth opportunities

Inclusive culture

Resumo da oferta

Hitachi Digital Services, LLC is sourcing a Platform Management Support Analyst to oversee operational support for a key third-party platform and to drive vendor governance and relationship management. This full-time role in Portugal requires strong stakeholder engagement and hands-on experience with platforms like Monday.com.

The position involves reporting to the Service Manager based in Portugal, with responsibilities spanning access management, license tracking, procurement coordination, and

Qualificações

• Strong stakeholder and relationship management skills.
• Excellent communication and presentation abilities.
• Analytical and problem-solving skills.

Responsabilidades

• Provide operational support for a key third-party platform.
• Manage user access provisioning and deprovisioning.
• Handle license allocation, procurement, and onboarding coordination.
• Support procurement lifecycle and vendor governance.

Conhecimentos

Stakeholder management

Relationship management

Communication

Analytical thinking

Formação académica

Bachelor's or Master's in Business Administration

Bachelor's or Master's in IT Engineering

Ferramentas

Monday.com

Descrição da oferta de emprego

Hitachi Digital Services, LLC is sourcing a Platform Management Support Analyst to oversee operational support for a key third-party platform and to drive vendor governance and relationship management. This full-time role in Portugal requires strong stakeholder engagement and hands-on experience with platforms like Monday.com.

The position involves reporting to the Service Manager based in Portugal, with responsibilities spanning access management, license tracking, procurement coordination, and