Operations Clerk

United Parcel Service, Inc.; Maia; On-site; EUR 10,000 - 16,000; Full time

Benefits offered by this job

Training

Job summary

UPS is seeking seasonal administrative staff to support our teams in Portugal, including Porto and Lisbon. The role involves reception duties, customer communication by phone and email, and aiding daily department tasks in a dynamic team.

English (intermediate) and fluent Portuguese are required, with basic computer skills. Prior related experience is a plus. Training is provided, and the position offers flexible schedules across locations.

Qualifications

• Intermediate level of English preferred.
• Fluency in Portuguese.
• Preferred qualification: completion of secondary education (12th grade or equivalent).
• Basic computer skills.
• Previous experience in a similar role will be considered an asset.

Responsibilities

• Support with the various administrative tasks that may arise daily within the department.
• Work collaboratively with colleagues in your department to help achieve company objectives.
• Communicate with customers by phone and email.
• Welcome and assist customers at reception.
• Ensure compliance with all company policies and internal procedures.
• Scan and process documents related to shipments and goods.
• Carry out other tasks required to support the effective operation of the department.
• In short: be proactive and organized, and make a difference in your area of responsibility.

Skills

English (intermediate)

Portuguese fluent

Computer basics

Relevant experience aPlus

Education

Secondary education

Job description

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description

We are looking for people who can help us improve our services and customer satisfaction by performing administrative tasks. You'll be part of that team. Do you enjoy working in a dynamic and stimulating environment, with new challenges to solve every day? Do you consider yourself someone who can handle complex situations and meet established deadlines?

What would your day-to-day look like?

• Support with the various administrative tasks that may arise daily within the department.

• Work collaboratively with colleagues in your department to help achieve company objectives.

• Communicate with customers by phone and email.

• Welcome and assist customers at reception.

• Ensure compliance with all company policies and internal procedures.

• Scan and process documents related to shipments and goods.

• Carry out other tasks required to support the effective operation of the department.

• In short: be proactive and organized, and make a difference in your area of responsibility.

What do we offer?

• Competitive salary.

• Temporary positions across different locations and work schedules.

• Company-provided training.

What do we expect from you?

• Intermediate level of English preferred.

• Fluency in Portuguese.

• Preferred qualification: completion of secondary education (12th grade or equivalent).

• Basic computer skills.

• Previous experience in a similar role will be considered an asset.

• Working Hours:

• Lisbon (Monday to Friday)

08:00 - 13:00

16:30 - 21:30

• Porto (Monday to Friday)

09:00 - 14:00

15:00 - 20:00

Our Hiring Commitment

At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to fair treatment in hiring, training, promotion, and compensation decisions based on merit, experience, and other job-related criteria. We do not discriminate against any applicant on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity.

A Little About Our Business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global organization with one of the world's most recognized and admired brands. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories around the world.

Employee Type

Seasonal (Seasonal)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.