Operations Clerk

United Parcel Service, Inc.; Lisboa; On-site; EUR 9,600 - 12,000; Part time

Benefits offered by this job

Competitive salary

Temporary positions across locations

Company-provided training

Job summary

UPS is looking for a proactive administrative assistant to support daily operations in Lisbon and Porto. You will handle receptionist duties, document processing, and customer communications by phone and email. The role offers seasonal, temporary work with varied schedules and company-provided training.

A basic level of Portuguese is required and an intermediate level of English is preferred. Candidates with high organization, proactive mindset, and attention to detail will thrive in a dynamic,

Qualifications

• Portuguese fluency required.
• English at least intermediate level preferred.
• Basic computer skills required (MS Office, email).
• Experience in a similar role is an asset.

Responsibilities

• Support daily administrative tasks across the department.
• Collaborate with team members to meet company objectives.
• Communicate with customers by phone and email.
• Welcome and assist customers at the reception.
• Scan and process shipment documents and related files.
• Ensure compliance with company policies and procedures.

Skills

Portuguese fluency

English (intermediate)

Basic computer skills

Experience in similar role (asset)

Education

Secondary education (12th grade) or equivalent

Job description

Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

We are looking for people who can help us improve our services and customer satisfaction by performing administrative tasks. You'll be part of that team. Do you enjoy working in a dynamic and stimulating environment, with new challenges to solve every day? Do you consider yourself someone who can handle complex situations and meet established deadlines?

What would your day-to-day look like?

• Support with the various administrative tasks that may arise daily within the department.
• Work collaboratively with colleagues in your department to help achieve company objectives.
• Communicate with customers by phone and email.
• Welcome and assist customers at reception.
• Ensure compliance with all company policies and internal procedures.
• Scan and process documents related to shipments and goods.
• Carry out other tasks required to support the effective operation of the department.

In short: be proactive and organized, and make a difference in your area of responsibility.

What do we offer?

• Competitive salary.
• Temporary positions across different locations and work schedules.
• Company-provided training.

What do we expect from you?

• Intermediate level of English preferred.
• Fluency in Portuguese.
• Preferred qualification: completion of secondary education (12th grade or equivalent).
• Basic computer skills.
• Previous experience in a similar role will be considered an asset.

Working Hours

• Lisbon (Monday to Friday) 08:00 - 13:00 16:30 - 21:30
• Porto (Monday to Friday) 09:00 - 14:00 15:00 - 20:00

Our Hiring Commitment

At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to fair treatment in hiring, training, promotion, and compensation decisions based on merit, experience, and other job-related criteria. We do not discriminate against any applicant on the basis of age, race, religion, sex, disability, sexual orientation, or gender identity. UPS is committed to providing a workplace free of discrimination, harassment, and retaliation. In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world’s largest package delivery service. Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters. UPS and its more than 500,000 UPSers around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small. UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.

A Little About Our Business

Founded in 1907 as a messenger company in the United States, UPS has grown into a global organization with one of the world's most recognized and admired brands. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories around the world.

Employee Type

Seasonal (Seasonal)