Operations Assistant Manager for Reddit

TP; Lisboa; Presencial; EUR 42 000 - 70 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Free meals

Language courses

Sport activities

Social events

Training & development

Resumo da oferta

Reddit is seeking an Operations Assistant Manager in Lisbon to drive performance, coach a growing team, and elevate customer satisfaction. You will lead with purpose, guiding Operations Supervisors and aligning goals with client expectations.

Requirements include advanced English (C1+), proven team management experience, and a background in sales or digital marketing. We offer health insurance, free daily meals, language courses, and development training, with easy public transport access.

Qualificações

• Advanced English (C1+) proficiency.
• Proven experience managing teams.
• Background in sales and/or digital marketing.
• Strong leadership and people-management abilities.
• Results-driven with a customer focus.
• Excellent problem-solving and communication skills.
• High adaptability and collaboration.

Responsabilidades

• Lead and manage Operations Supervisors to ensure service delivery and performance.
• Coach, mentor, and develop the team to reach their potential.
• Monitor KPIs, set targets, and drive continuous improvement.
• Resolve escalated customer issues quickly with high service standards.
• Anticipate challenges and drive proactive problem-solving and innovation.

Conhecimentos

English (C1+)

Leadership

Team management

Sales/digital marketing

Communication

Problem solving

Adaptability

Descrição da oferta de emprego

If you’re passionate about people, performance, and making things happen, this is your opportunity to shine at one of the world’s most influential online platforms.

Join Reddit’s team as an Operations Assistant Manager and become a key player in a dynamic, results-driven team.

In this role, you’ll lead with purpose—driving performance, fostering growth, and elevating customer satisfaction. Your expertise in sales and marketing will empower your team to exceed client expectations while making a measurable impact on Reddit’s continued success.

What you'll do

• Lead and manage Operations Supervisors, ensuring exceptional service delivery and achievement of performance goals;
• Coach, mentor, and develop your team to reach their highest potential;
• Monitor key KPIs, set ambitious targets, and drive continuous improvement strategies;
• Resolve escalated customer issues quickly and effectively, ensuring a high standard of service;
• Anticipate challenges and opportunities, taking a proactive approach to problem-solving and innovation.

What you'll need

• Advanced English fluency (C1 level or higher);
• Proven experience managing teams (mandatory);
• Background in sales and/or digital marketing (mandatory);
• Strong leadership skills and a sharp problem-solving mindset;
• A results-driven approach with a strong customer focus;
• High adaptability, emotional intelligence, and outstanding communication skills.
• Health Insurance from the moment you join our team;
• Enjoy daily free healthy meals in our cafeterias, including soup, bread, salads and fruit;
• Access language courses, sport activities and social events;
• Grow with us through our initial and continuous training and personal development;
• Easy public transport access to our offices.