Operational Control Center

Inetum2

Lisboa

On-site

EUR 32,000 - 52,000

Full time

3 days ago

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Job summary

Inetum2 in Lisbon seeks an Operational Control Center professional to join the IT team, delivering hands-on IT support, troubleshooting, systems administration, and infrastructure operations across Windows, Linux, and virtualization.

Responsibilities include incident resolution, AD management, remote support, server and database monitoring, and collaboration with internal teams to ensure availability, performance, and reliability of IT services in enterprise environments.

Qualifications

Minimum of 2 years of proven technical experience in IT support, troubleshooting, and incident resolution.
Experience working in enterprise IT environments.
Advanced knowledge of Linux and Windows Operating Systems.
Secondary Education (12th Grade) or higher; IT qualification considered an advantage.

Responsibilities

Provide technical support and troubleshooting for IT infrastructure and operational environments.
Diagnose and resolve incidents related to operating systems, applications, and infrastructure components.
Support user and system administration activities, including Active Directory environments.
Utilize remote access tools to provide technical assistance and issue resolution.
Monitor and support server, database, virtualization, and application environments.
Assist in the administration and maintenance of enterprise IT platforms.
Support the management of mobile devices and end-user computing environments.
Collaborate with internal teams to ensure the availability, performance, and reliability of IT services.
Contribute to operational improvements and infrastructure optimization initiatives.

Skills

IT support

Troubleshooting

Incident resolution

Systems administration

Enterprise IT

Education

Secondary Education (12th Grade)

Technical or vocational IT qualification

Tools

Active Directory

Remote access tools

Mobile device management

VMware

Oracle WebLogic Server

Oracle Database

IBM DB2

Job description

We are looking for an Operational Control Center to strengthen the IT team. The ideal candidate will have hands-on experience in IT support, troubleshooting, systems administration, and infrastructure operations, with a strong technical background across Windows, Linux, virtualization, and enterprise platforms.

Your Responsibilities

Provide technical support and troubleshooting for IT infrastructure and operational environments.
Diagnose and resolve incidents related to operating systems, applications, and infrastructure components.
Support user and system administration activities, including Active Directory environments.
Utilize remote access tools to provide technical assistance and issue resolution.
Monitor and support server, database, virtualization, and application environments.
Assist in the administration and maintenance of enterprise IT platforms.
Support the management of mobile devices and end-user computing environments.
Collaborate with internal teams to ensure the availability, performance, and reliability of IT services.
Contribute to operational improvements and infrastructure optimization initiatives.

Secondary Education (12th Grade) or higher.

Technical or vocational qualification in Information Technology is considered an advantage.

Minimum of 2 years of proven technical experience in IT support, troubleshooting, and incident resolution.

Experience working in enterprise IT environments.

Advanced user-level knowledge of: Linux Windows Operating Systems

Experience with: