Online Client Success Advisor - Visa Covered

VertexGlobal; Funchal; Presencial; EUR 13 346 - 15 986; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Free visa and flight

Growth opportunities

Multicultural environment

Resumo da oferta

VertexGlobal is seeking an Online Consultant in Funchal to deliver exceptional customer service across email, chat and social media. You will respond to inquiries, provide accurate information, and help customers with products, services and policies in a timely and professional manner.

This role offers a competitive salary of $1500 per month, visa and flight support for international applicants, and growth opportunities within a dynamic, multicultural team in the beautiful city of Funchal.

Qualificações

• Excellent written communication is essential
• Experience using email, chat tools, or social media platforms
• Strong problem-solving abilities and quick thinking
• Ability to handle multiple tasks while maintaining accuracy
• Empathetic and professional in all client interactions
• Previous customer service or sales experience preferred
• Willingness to work weekends or evenings if required

Responsabilidades

• Respond to client inquiries via email, chat, or social media
• Provide accurate information about products, services, promotions and policies
• Resolve client issues professionally and efficiently
• Build rapport by listening and understanding client needs
• Maintain detailed records of client interactions and transactions
• Collaborate with team to improve processes and customer experience
• Stay updated on industry trends and company policies

Conhecimentos

Written communication

Online platforms

Problem solving

Multitasking

Empathy

Customer service

Shift flexibility

Descrição da oferta de emprego

VertexGlobal is seeking an Online Consultant in Funchal to deliver exceptional customer service across email, chat and social media. You will respond to inquiries, provide accurate information, and help customers with products, services and policies in a timely and professional manner.

This role offers a competitive salary of $1500 per month, visa and flight support for international applicants, and growth opportunities within a dynamic, multicultural team in the beautiful city of Funchal.