Oferta: Danish Customer Support - Streaming Platform (M/F) Lisbon

GET JOB LTD; Lisboa; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

GET JOB LTD in Lisbon is seeking a Danish-speaking Customer Support Representative for our streaming platform. You will assist customers with account issues, login problems and platform navigation to ensure a smooth experience.

The role involves troubleshooting, responding to inquiries, and escalating complex problems to the appropriate teams. Native Danish and high English proficiency are required, with rotational shifts from 8am to 9pm, Monday through Sunday.

Qualificações

• Native level proficiency in Danish.
• Minimum C1 level of English.

Responsabilidades

• Listen to customer doubts and concerns, providing accurate answers and possible solutions.
• Troubleshoot login issues and navigation difficulties on the platform.
• Escalate problems to relevant departments when necessary.

Conhecimentos

Danish language

English proficiency

Descrição da oferta de emprego

Job Overview

We are seeking a Danish-speaking Customer Support Representative for our streaming platform based in Lisbon. The role involves assisting customers with account issues, login problems, and platform navigation.

Responsibilities

• Listen to customer doubts and concerns, providing accurate answers and possible solutions.
• Troubleshoot login issues and navigation difficulties on the platform.
• Escalate problems to relevant departments when necessary.

Qualifications

• Native level proficiency in Danish.
• Minimum C1 level of English.

Shift Availability

Rotational shifts from Monday to Sunday, 8 am to 9 pm.

How to Apply

Send your CV online with reference DK_Streaming.