Oferta: Customer Support - Danish- Streaming Platform (M/F) Lisbon

GET JOB LTD; Lisboa; Presencial; EUR 16 000 - 22 000; Tempo integral

Resumo da oferta

GET JOB LTD in Lisbon is seeking a Danish-speaking Customer Support agent for our streaming platform. You will assist users with login issues, account access, and navigation to ensure a smooth experience.

You will handle inquiries in Danish with a strong command of English, resolve problems, and escalate when necessary to other departments. The role requires flexible, rotational shifts from 8:00 am to 9:00 pm, Monday through Sunday.

Qualificações

• Native Danish language required.
• English at least C1 level required.

Responsabilidades

• Listen to customer doubts and concerns, providing the best answers and possible solutions.
• Resolve login, account access and navigation issues on the streaming platform.
• Escalate issues to other departments when beyond scope.

Conhecimentos

Danish (native)

English (C1)

Descrição da oferta de emprego

Customer Support – Danish - Streaming Platform (M/F) Lisbon – Location: Lisbon – Ref: 6992340 – 2‑12‑2024 – Call Center / Help Desk

Responsibilities

• Listen to customer doubts and concerns, providing the best answers and possible solutions.
• Resolve all problems related to login, account access and navigation of the platform.
• Escalate issues to other departments when they are beyond your scope.

Requirements

• Native level of Danish.
• Minimum C1 level of English.
• Availability to work rotational shifts from Monday to Sunday between 8:00 am and 9:00 pm.

Apply online with reference DK_Streaming.