French Health Account Manager in Lisbon

Cross Border Talents; Cascais; Presencial; EUR 24 000 - 42 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Salary

Bonus

Meal allowance

Onsite work

Resumo da oferta

Cross Border Talents in Lisbon is seeking a Health Account Manager to support health-related client accounts via phone, email, live chat and social media. The role requires fluent French (C2), EU citizenship or Portuguese residency, at least 1 year in customer support or account management, and strong leadership, analytical and communication skills.

This on-site position offers a competitive salary, performance bonus and meal allowance, with opportunities to grow in the health sector.

Qualificações

• Fluent in French (C2 level).
• EU Citizenship or Portuguese Residency Card.
• Minimum 1 year of experience in customer support or account management.
• Strong leadership, analytical, and communication skills.
• Eagerness to learn and grow in the health sector.

Responsabilidades

• Deliver exceptional support via phone, live chat, email, and social media, focusing on health-related accounts.
• Address issues such as account setup, verification, financial matters, and technical challenges in the health industry.
• Serve as a trusted advisor, providing solutions and insights for better healthcare management.
• Respond promptly to client inquiries, concerns, and feedback, ensuring satisfaction.
• Build and maintain strong client relationships through transparent, open communication.
• Uphold high service standards and follow company policies to maintain a positive customer experience.
• Offer feedback and suggestions to optimize internal processes and improve overall service quality.

Conhecimentos

French (C2)

Leadership

Analytical skills

Communication skills

Descrição da oferta de emprego

About the job French Health Account Manager in Lisbon

Ready to Take Your Career to the Next Level as a Health Account Manager?

We’re looking for a driven and empathetic Health Account Manager to join our team! If you're passionate about helping clients, have excellent communication skills, and thrive in a dynamic, fast-paced environment, this role could be your perfect fit.

Role Overview:

As a Health Account Manager, you’ll support clients in managing health-related accounts and addressing technical, financial, and account inquiries through phone, email, live chat, and social media. You’ll provide expert advice, ensure client satisfaction, and help improve processes to deliver a seamless customer experience.

Key Responsibilities:

• Deliver exceptional support via phone, live chat, email, and social media, focusing on health-related accounts
• Address issues such as account setup, verification, financial matters, and technical challenges in the health industry
• Serve as a trusted advisor, providing solutions and insights for better healthcare management
• Respond promptly to client inquiries, concerns, and feedback, ensuring satisfaction
• Build and maintain strong client relationships through transparent, open communication
• Uphold high service standards and follow company policies to maintain a positive customer experience
• Offer feedback and suggestions to optimize internal processes and improve overall service quality

Requirements:

• Fluent in French (C2 level)
• EU Citizenship or Portuguese Residency Card
• Minimum 1 year of experience in customer support or account management
• Strong leadership, analytical, and communication skills
• Eagerness to learn and grow in the health sector

Why Join Us:

• Attractive Salary: Competitive compensation that recognizes your expertise
• Performance Bonus: Earn rewards based on your contributions
• Meal Allowance: Support for your meal expenses during working hours
• Onsite Work: Work in a collaborative, dynamic, in-office environment