Multilingual Retail IT Helpdesk Technician

Randstad Portugal; Porto; On-site; EUR 25,000 - 38,000; Full time

Job summary

Randstad Portugal is seeking an IT Support Technician to provide operational and application support for Parfois stores across multiple countries. You will handle 1st-line support, manage store access, and elevate critical incidents as needed to keep sales running smoothly.

The role requires experience with store hardware and software (POS, terminals, printers, scanners, tablets), networks, and ERP/retail systems.

Qualifications

• Experience with store hardware/software (POS, terminals, printers, scanners, tablets).
• Experience with networks and ERP/retail systems.
• Multilingual capabilities (PT/ES/EN) valued; French or Spanish a plus.

Responsibilities

• Provide 1st-line IT support for Parfois stores across multiple countries.
• Manage store access and permissions.
• Escalate critical incidents as needed to keep sales running smoothly.

Skills

POS systems

Store hardware

Networking

ERP systems

Multilingual PT/ES/EN

Job description

Randstad Portugal is seeking an IT Support Technician to provide operational and application support for Parfois stores across multiple countries. You will handle 1st-line support, manage store access, and elevate critical incidents as needed to keep sales running smoothly.

The role requires experience with store hardware and software (POS, terminals, printers, scanners, tablets), networks, and ERP/retail systems.