Membership Manager — Pre-Opening Luxury Club, Lisbon

Aethos; Lisboa; On-site; EUR 55,000 - 75,000; Full time

Job summary

Aethos Lisbon is seeking a Membership Manager to nurture and grow its private members club. You will own the full membership lifecycle from initial inquiry to onboarding, renewal, and sustained loyalty.

Reporting to the Membership Director, you will host property tours, assess candidates, manage CRM pipelines, and collaborate with events, operations, and marketing to deliver a warm, seamless guest experience.

Qualifications

• Proven background in membership coordination/management.
• Experience in high-touch guest relations within luxury hospitality or private clubs.
• Fluent in English and Portuguese; additional languages a plus.

Responsibilities

• Own the full membership lifecycle from enquiry to onboarding, renewal and loyalty.
• Run applications, host tours, and assess candidates per director guidelines.
• Maintain accurate membership data in the CRM and report progress to leadership.
• Collaborate with events, operations and marketing to deliver a warm guest experience.
• Represent the club at community events and build relationships with members.

Skills

Membership coordination

Guest relations

CRM pipelines

Bilingual: English & Portuguese

Tools

CRM systems

Job description

Aethos Lisbon is seeking a Membership Manager to nurture and grow its private members club. You will own the full membership lifecycle from initial inquiry to onboarding, renewal, and sustained loyalty.

Reporting to the Membership Director, you will host property tours, assess candidates, manage CRM pipelines, and collaborate with events, operations, and marketing to deliver a warm, seamless guest experience.