Head of Membership & Community – Lisbon

Aethos; Lisboa; On-site; EUR 90,000 - 120,000; Full time

Job summary

Aethos Lisbon seeks a senior Membership Director to lead the community strategy from the ground up, owning recruitment, onboarding, and ongoing engagement for a luxury private club in Lisbon.

You will drive the founding membership base, curate high-impact events, and partner with marketing, operations, and wellness teams to deliver a seamless member journey in a pre-opening phase that values conscious luxury and sustainability.

Qualifications

• Senior leadership experience in private members' clubs or luxury hospitality.
• Pre-opening or major launch experience is required.
• Experience managing budgets, targets, and data-driven CRM systems.
• Strong networking, stakeholder management, and public representation skills.
• Fluency in English and Portuguese; additional languages are a plus.

Responsibilities

• Own end-to-end membership strategy from recruitment to retention.
• Lead pre-opening outreach and grow the founding members base in Lisbon.
• Oversee member onboarding, benefits communication, and ecosystem opportunities.
• Build and manage an Inner Circle programme of influencers and brand advocates.
• Curate events and programming reflecting Aethos Lisbon's ethos; collaborate with branding/CRM teams.
• Provide leadership to membership and events teams; coach and develop staff.

Skills

Leadership

Strategy

Community development

Networking

Public speaking

Tools

CRM systems

Event management software

Job description

Aethos Lisbon seeks a senior Membership Director to lead the community strategy from the ground up, owning recruitment, onboarding, and ongoing engagement for a luxury private club in Lisbon.

You will drive the founding membership base, curate high-impact events, and partner with marketing, operations, and wellness teams to deliver a seamless member journey in a pre-opening phase that values conscious luxury and sustainability.