Marketing Customer Support Specialist (Arabic Speaker)

Cbtalents; Porto; Presencial; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Meal allowance

Welcome bonus

Complexity bonus

Resumo da oferta

CBTalents in Lisbon is seeking a Marketing Customer Support Specialist who speaks Arabic to join our on-site team. You will assist clients in managing and optimizing paid marketing campaigns while delivering high-quality customer service that builds long-term relationships.

The role operates in a 24/7 environment with rotational shifts. Candidates should hold a degree in Marketing, have experience with paid campaigns and Google Analytics, and be comfortable working across time zones from Lisbon.

Qualificações

• Degree in Marketing or related field.
• Experience with paid campaign management.
• Experience with Google Analytics.
• Strong analytical and communication skills.
• Must be located in Lisbon.

Responsabilidades

• Support clients with paid campaign management.
• Provide guidance on campaign setup and optimization.
• Analyze performance using Google Analytics and other tools.
• Deliver professional and solution-oriented customer support.
• Ensure high client satisfaction and performance standards.

Conhecimentos

Paid campaigns

Campaign setup

Analytics

Communication

Formação académica

Degree in Marketing

Ferramentas

Google Analytics

Descrição da oferta de emprego

Marketing Customer Support Specialist (Arabic Speaker)

About the job Marketing Customer Support Specialist (Arabic Speaker)

Location: Lisbon, Portugal (On-site)
Start Date: 19 February 2026
Schedule: Rotational shifts | 24/7 operation

About the Role

We are looking for a Marketing Customer Support Specialist (Arabic Speaker) to join our team in Lisbon. In this role, you will support clients in managing and optimizing paid marketing campaigns while delivering high-quality customer service.

This is an on-site position in Lisbon, operating in a 24/7 environment with rotational shifts.

Working Schedule

Monday to Sunday

2 rotational days off

Shifts between:

07:00 - 16:00

10:00 - 19:00

The project operates 24/7, so flexibility is required.

Key Responsibilities

Support clients with paid campaign management

Provide guidance on campaign setup and optimization

Analyze performance using Google Analytics and other marketing tools

Deliver professional and solution-oriented customer support

Ensure high client satisfaction and performance standards

Requirements

Degree in Marketing or a related field

Previous experience in paid campaign management (mandatory)

Experience with Google Analytics (mandatory)

Strong analytical and communication skills

Must be currently located in Lisbon

Important: No accommodation support is provided. Candidates must already be living in Lisbon.

Salary & Benefits

Complexity Bonus: €40 x11 months

Meal Allowance: €7.63 per working day

Health Insurance: From day 1 (employee contribution required; fully covered after 6 months)

Welcome Bonus: Paid in 12 monthly installments during the first year of employment

Conditional on maintaining less than 6% unjustified absenteeism

Not part of the fixed monthly salary package