Marketing Customer Support Specialist (Arabic Speaker)

Cbtalents; Aveiro; On-site; EUR 30,000 - 46,000; Full time

Benefits offered by this job

Complexity Bonus €40 x11 months

Meal Allowance €7.63 per working day

Health Insurance From day 1

Welcome Bonus paid over 12 months

Job summary

CBTalents in Lisbon seeks a Marketing Customer Support Specialist (Arabic Speaker) to manage and optimize paid marketing campaigns while delivering exceptional customer service. The role operates on-site in a 24/7 environment with rotational shifts.

The candidate will analyze campaign performance using Google Analytics, guide setup/optimization, and maintain high client satisfaction. Requires marketing degree, paid campaigns experience, and fluency in Arabic.

Qualifications

• Degree in Marketing or related field required.
• Mandatory experience in paid campaign management.
• Experience with Google Analytics is required.
• Strong analytical and communication skills; must be Lisbon-based.

Responsibilities

• Support clients with paid campaign management.
• Provide guidance on campaign setup and optimization.
• Analyze performance using Google Analytics and other tools.
• Deliver professional and solution-oriented customer support.
• Ensure high client satisfaction and performance standards.

Skills

Paid campaign management

Arabic language

Google Analytics

Analytical skills

Communication skills

Education

Degree in Marketing or related field

Tools

Google Analytics

Job description

Marketing Customer Support Specialist (Arabic Speaker)

About the job Marketing Customer Support Specialist (Arabic Speaker)

Location: Lisbon, Portugal (On-site)
Start Date: 19 February 2026
Schedule: Rotational shifts | 24/7 operation

About the Role

We are looking for a Marketing Customer Support Specialist (Arabic Speaker) to join our team in Lisbon. In this role, you will support clients in managing and optimizing paid marketing campaigns while delivering high-quality customer service.

This is an on-site position in Lisbon, operating in a 24/7 environment with rotational shifts.

Working Schedule

Monday to Sunday

2 rotational days off

Shifts between:

07:00 - 16:00

10:00 - 19:00

The project operates 24/7, so flexibility is required.

Key Responsibilities

Support clients with paid campaign management

Provide guidance on campaign setup and optimization

Analyze performance using Google Analytics and other marketing tools

Deliver professional and solution-oriented customer support

Ensure high client satisfaction and performance standards

Requirements

Degree in Marketing or a related field

Previous experience in paid campaign management (mandatory)

Experience with Google Analytics (mandatory)

Strong analytical and communication skills

Must be currently located in Lisbon

Important: No accommodation support is provided. Candidates must already be living in Lisbon.

Salary & Benefits

Complexity Bonus: €40 x11 months

Meal Allowance: €7.63 per working day

Health Insurance: From day 1 (employee contribution required; fully covered after 6 months)

Welcome Bonus: Paid in 12 monthly installments during the first year of employment

Conditional on maintaining less than 6% unjustified absenteeism

Not part of the fixed monthly salary package