Luxury Reservations Specialist - Upsell & Guest Experience

Savoy Signature; Setúbal; Presencial; EUR 15 000 - 23 000; Tempo integral

Resumo da oferta

Savoy Signature in Madeira is seeking a Reservations Executive to join the central Reservations team and support booking operations across seven hotels. You will handle bookings, respond to guests and partners by phone and email, and apply revenue-maximizing techniques to optimize occupancy and revenue.

Ideal candidates hold a Tourism or Hospitality degree, have experience in a similar role or customer service, and are fluent in English at a C2 level.

Qualificações

• Degree in Tourism or Hospitality.
• Experience in a similar role or in customer service is desirable.
• Fluent English at C2 level is required.

Responsabilidades

• Handle bookings and respond to guests and partners by phone and email.
• Apply revenue-maximizing techniques to optimize occupancy and revenue.

Conhecimentos

Customer service

English (C2)

Formação académica

Hospitality/Tourism degree

Descrição da oferta de emprego

Savoy Signature in Madeira is seeking a Reservations Executive to join the central Reservations team and support booking operations across seven hotels. You will handle bookings, respond to guests and partners by phone and email, and apply revenue-maximizing techniques to optimize occupancy and revenue.

Ideal candidates hold a Tourism or Hospitality degree, have experience in a similar role or customer service, and are fluent in English at a C2 level.

Luxury Reservations Specialist - Upsell & Guest Experience Setúbal, Portuguese Republic, PT