Luxury Front Desk Specialist - Guest Experience

Martinhal Luxury Resorts; Madalena; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career progression

Resumo da oferta

Martinhal Luxury Resorts seeks a Receptionist – Front Office to welcome guests in our luxury properties. You will manage check-in/check-out, handle inquiries, and ensure an exceptional guest experience with a polished appearance and professional demeanor.

The role requires hospitality training or equivalent hotel experience, excellent English, and strong communication skills. Join a brand that values teamwork, training, and clear advancement paths in Lisbon's stylish Chiado district.

Qualificações

• Training in Hospitality/Tourism or 2+ years’ experience in 4-5 star hotels.
• Fluency in English is essential.
• Exceptional customer service skills.

Responsabilidades

• Represent the Martinhal brand in guest interactions and front desk.
• Assist guests with check-in/check-out and inquiries.
• Provide excellent customer service and resolve issues efficiently.

Conhecimentos

Fluency in English

Exceptional customer service

Communication skills

Computer skills

Formação académica

Hospitality/Tourism training

4- to 5-star hotel experience

Descrição da oferta de emprego

Martinhal Luxury Resorts seeks a Receptionist – Front Office to welcome guests in our luxury properties. You will manage check-in/check-out, handle inquiries, and ensure an exceptional guest experience with a polished appearance and professional demeanor.

The role requires hospitality training or equivalent hotel experience, excellent English, and strong communication skills. Join a brand that values teamwork, training, and clear advancement paths in Lisbon's stylish Chiado district.