Receptionist (M/F)

Martinhal Luxury Resorts; Madalena; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career progression

Resumo da oferta

Martinhal Luxury Resorts seeks a Receptionist – Front Office to welcome guests in our luxury properties. You will manage check-in/check-out, handle inquiries, and ensure an exceptional guest experience with a polished appearance and professional demeanor.

The role requires hospitality training or equivalent hotel experience, excellent English, and strong communication skills. Join a brand that values teamwork, training, and clear advancement paths in Lisbon's stylish Chiado district.

Qualificações

• Training in Hospitality/Tourism or 2+ years’ experience in 4-5 star hotels.
• Fluency in English is essential.
• Exceptional customer service skills.

Responsabilidades

• Represent the Martinhal brand in guest interactions and front desk.
• Assist guests with check-in/check-out and inquiries.
• Provide excellent customer service and resolve issues efficiently.

Conhecimentos

Fluency in English

Exceptional customer service

Communication skills

Computer skills

Formação académica

Hospitality/Tourism training

4- to 5-star hotel experience

Descrição da oferta de emprego

About Us

Martinhal Resorts is a leading brand of luxury vacation experiences in Portugal, welcoming international guests since the opening of the first resort in 2010 in Sagres, Algarve. Our family-run hotels and resorts harmoniously integrate elements of luxury, family and design and our philosophy of genuine hospitality comes to life through the combined efforts that our employees dedicate on a daily basis.

We are looking for: Receptionist – Front Office

Our Front Office teams represent the Martinhal brand and lifestyle in all customer interactions, working together to create the ideal experience for each guest. These talents know and understand our guests, and it is through their outstanding effort and dedication that we guarantee an exceptional stay for everyone, supporting them so that they can make the most of their experiences. Do you enjoy teamwork, excel in customer communication and problem-solving?

Ideal Candidate Profile

• Training in Hospitality/Tourism or experience in 4 and 5 star hotels (minimum 2 years);
• Fluency in English is essential;
• Exceptional customer service skills;
• Professional appearance and attitude;
• Good computer skills;
• Exemplary verbal and written communication, initiative and responsibility;
• Flexible working hours.

What do we offer?

• Salary and benefits compatible with the position;
• Adequate training and constant support;
• Exciting opportunities for career progression.

Location: Martinhal Chiado

Since 2016, we’ve been creating extraordinary long‑lasting memories for guests from all over the world at Martinhal Chiado. Join us, and you’ll have the chance to work in an exclusive environment filled with urban sophistication and charm, in Lisbon’s chic Chiado district, surrounded by the vibrant energy of the heart of the city. Your talents are not just recognized; they’re valued, with a culture of continuous growth and advancement. Ready to make a lasting impact?