Luxury Front Desk & Guest Concierge

Martinhal; Lisboa; Hybrid; EUR 21,000 - 31,000; Full time

Benefits offered by this job

Salary & Benefits

Training & Support

Career progression

Job summary

Martinhal Chiado in Lisbon invites applications for a Front Office professional to deliver warm, personalized service to guests. You will join a luxury-hospitality team that values English/Portuguese fluency, professional appearance, and proactive guest care in a fast-paced environment.

You will assist with guest check-in/out, handle inquiries, and support guests throughout their stay, contributing to memorable experiences in our urban-chic setting in the heart of Chiado.

Qualifications

• Degree or training in Hospitality/Tourism.
• Fluency in Portuguese and English is essential.
• Professional appearance and attitude.
• Good computer skills; knowledge of HOST (PMS) is an advantage.
• Excellent verbal and written communication with a proactive approach.
• Flexibility to work different shifts.

Responsibilities

• Represent the Martinhal brand in every guest interaction.
• Create the ideal guest experience through attentive service.
• Know guests well and respond to their needs.
• Ensure an exceptional stay and assist with experiences.
• Support flexible shifts as required.

Education

Hospitality/Tourism degree

Tools

HOST PMS

Job description

Martinhal Chiado in Lisbon invites applications for a Front Office professional to deliver warm, personalized service to guests. You will join a luxury-hospitality team that values English/Portuguese fluency, professional appearance, and proactive guest care in a fast-paced environment.

You will assist with guest check-in/out, handle inquiries, and support guests throughout their stay, contributing to memorable experiences in our urban-chic setting in the heart of Chiado.