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Benefits offered by this job
Competitive salary
Full paid training
Career development programs
Private health insurance
Meal allowance
Accommodation provided
Job summary
An advertising technology company in Lisbon is seeking a Technical Support Digital Ads professional. In this role, you will handle troubleshooting for advertising products while ensuring client satisfaction. You should be fluent in Spanish and have a degree in Marketing along with digital marketing experience. This position offers full training, competitive salary, and benefits such as private health insurance, meal allowance, and accommodation support.
Qualifications
Must be fluent, verbal and written in Spanish (C1).
Experience in a Contact Centre or Service program for Advertising Tech company is required.
Must have knowledge of digital advertising.
Responsibilities
Enhance service and improve user experience.
Handle and resolve product troubleshooting and customer support.
Collaborate to resolve technical and product queries.
Ensure service quality through case journey.
Educate advertisers on product features.
Skills
Fluent in Spanish (C1)
Experience in Digital Marketing
Experience on paid campaign management
Ability to work as a team member and independently
Fluent with social media products
Education
Degree in Marketing or related field
Job description
An advertising technology company in Lisbon is seeking a Technical Support Digital Ads professional. In this role, you will handle troubleshooting for advertising products while ensuring client satisfaction. You should be fluent in Spanish and have a degree in Marketing along with digital marketing experience. This position offers full training, competitive salary, and benefits such as private health insurance, meal allowance, and accommodation support.