Lisbon Netflix Support Pro — Spanish & English

Savior Artigos Texteis Lda; Lisboa; On-site; EUR 13,000 - 15,000; Full time

Benefits offered by this job

Company accommodation

Health insurance

Paid time off

Job summary

Netflix in Portugal is hiring for an Operations Customer Expert to join Teleperformance Portugal's remote support team for Netflix. The role is on-site in Lisbon with a 12-month initial term and a 1-month trial period, offering health insurance and company accommodation options for eligible staff.

The position requires English (B1+) and Castilian fluency with one regional combo, plus strong communication, empathy, and problem-solving skills.

Qualifications

• English proficiency: B1 level or higher.
• Castilian (Spanish) fluency plus one regional combination (Castilian + Basque, Castilian + Catalan & Valencian, or Castilian + Galician).
• Strong communication, empathy, problem-solving, digital adaptability, and detail orientation.

Skills

Strong communication

Empathy

Problem solving

Digital adaptability

Attention to detail

Job description

Netflix in Portugal is hiring for an Operations Customer Expert to join Teleperformance Portugal's remote support team for Netflix. The role is on-site in Lisbon with a 12-month initial term and a 1-month trial period, offering health insurance and company accommodation options for eligible staff.

The position requires English (B1+) and Castilian fluency with one regional combo, plus strong communication, empathy, and problem-solving skills.