Lisbon Entry: English Customer Support On-site

Cbtalents; Cascais; Presencial; EUR 18 000 - 24 000; Tempo integral

Resumo da oferta

Cbtalents in Lisbon, Portugal, is seeking English-speaking Customer Support Representatives to join an international project. This on-site, full-time role welcomes fresh graduates and early-career professionals to gain BPO experience and sharpen communication and problem-solving skills.

You will support customers via phone, email and chat, resolve issues, and deliver accurate guidance while maintaining a high-quality customer experience in a multicultural team.

Qualificações

• English level at C1 or higher.
• Excellent communication and interpersonal skills.
• Customer-oriented approach with a helpful mindset.
• Ability to thrive in a fast-paced, rotating-shift role.

Responsabilidades

• Assist English-speaking customers via phone, email and chat.
• Respond to questions and requests in a professional manner.
• Resolve account-related and general customer support issues.
• Provide accurate information and guidance to users.
• Contribute to a positive, high-quality customer experience.
• Collaborate within a multicultural team.

Conhecimentos

English C1

Strong communication

Customer-oriented

Fast-paced environment

On-site work

Descrição da oferta de emprego

Cbtalents in Lisbon, Portugal, is seeking English-speaking Customer Support Representatives to join an international project. This on-site, full-time role welcomes fresh graduates and early-career professionals to gain BPO experience and sharpen communication and problem-solving skills.

You will support customers via phone, email and chat, resolve issues, and deliver accurate guidance while maintaining a high-quality customer experience in a multicultural team.