Lisbon-based Turkish-Speaking Social Media Operations Expert

CB Talents; Lisboa; On-site; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Paid training

Salary package

Potential productivity bonus

Health insurance

Vacation days

Contract: fixed-term

Lisbon office

Apartment benefit

Job summary

CB Talents in Lisbon is seeking Turkish-speaking Operations Customer Experts to support content creators and influencers on a major social networking platform.

You will handle subscription and account management, troubleshoot issues, and help clients maximize the platform’s tools while working in a fast-paced, multilingual team. Training is provided in English, and the role offers a stable 12-month contract with potential permanent placement.

Responsibilities

• Support content creators and influencers on subscription management, account management, technical troubleshooting and marketing tools
• Make outbound calls to confirm customers understood the information shared
• Help clients get the most from the platform's products and tools
• Spot trends and solve problems affecting multiple small and medium business clients
• Work in a fast-paced, innovative, multilingual team

Job description

CB Talents in Lisbon is seeking Turkish-speaking Operations Customer Experts to support content creators and influencers on a major social networking platform.

You will handle subscription and account management, troubleshoot issues, and help clients maximize the platform’s tools while working in a fast-paced, multilingual team. Training is provided in English, and the role offers a stable 12-month contract with potential permanent placement.