Turkish-Speaking Customer Ops Specialist (Lisbon)

CB Talents; Odivelas; On-site; EUR 15,000 - 16,000; Full time

Benefits offered by this job

Health insurance

Meal allowance (€7/day)

Paid training

Apartment housing option

Productivity bonus

Job summary

CB Talents in Lisbon is hiring Turkish-speaking Operations Customer Experts to support content creators and influencers on a leading social networking platform. The role focuses on subscription and account management, technical troubleshooting, and marketing tools, with a multilingual team environment.

You will participate in a 10-day English-language training covering products, tools, and support channels.

Qualifications

• Turkish-speaking with strong communication skills.
• Experience in customer support or related platforms is a plus.
• Ability to work in a multilingual team and handle inquiries across channels.

Responsibilities

• Support content creators and influencers on subscription management, account management, and marketing tools.
• Make outbound calls to confirm customers understood information shared.
• Help clients maximize the platform’s products and tools.
• Identify trends and resolve issues impacting multiple SMB clients.

Skills

Turkish language fluency

Customer support

Multilingual teamwork

Job description

CB Talents in Lisbon is hiring Turkish-speaking Operations Customer Experts to support content creators and influencers on a leading social networking platform. The role focuses on subscription and account management, technical troubleshooting, and marketing tools, with a multilingual team environment.

You will participate in a 10-day English-language training covering products, tools, and support channels.