Lisbon-Based Spanish Travel Support Advisor

RDN CONS; Lisboa; On-site; EUR 12,000 - 17,000; Full time

Benefits offered by this job

Meal allowance

Relocation assistance for EUCandidates

Paid initial training

Ongoing professional development

International multicultural work env

Job summary

RDN CONS is seeking enthusiastic candidates for a customer support role in Porto, Portugal. You will join an international team assisting customers with enquiries, reservations and service-related issues, with full training provided for fresh graduates and entry-level applicants.

Qualifications include Spanish C2, English B2, EU citizenship, and a willingness to relocate to Lisbon if needed. Expect paid training, career development, meal allowance, and an international work environment.

Qualifications

• Spanish C2 with at least C1 proficiency in written and spoken communication.
• English B2.
• EU citizenship is mandatory.
• High school diploma.
• Currently living in Portugal or willing to relocate to Lisbon.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Ability to provide a clean criminal record.
• No previous experience required – fresh graduates and entry-level candidates are welcome.
• Previous customer service or hospitality experience is an advantage.

Responsibilities

• Provide customer support via phone, email and live chat.
• Assist customers with travel bookings, accommodation enquiries and service-related issues.
• Investigate customer concerns and provide effective solutions.
• Mediate between customers and service providers when necessary.
• Escalate complex cases to the appropriate teams.
• Maintain accurate records of customer interactions.
• Ensure a positive and professional customer experience.

Skills

Spanish C2

English B2

Strong communication

Problem solving

Basic computer skills

Education

High school diploma

Job description

RDN CONS is seeking enthusiastic candidates for a customer support role in Porto, Portugal. You will join an international team assisting customers with enquiries, reservations and service-related issues, with full training provided for fresh graduates and entry-level applicants.

Qualifications include Spanish C2, English B2, EU citizenship, and a willingness to relocate to Lisbon if needed. Expect paid training, career development, meal allowance, and an international work environment.