Lisbon-Based Italian-English Customer Service Rep (On-Site)

CallForTalents; Lisboa; Presencial; EUR 20 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Welcome bonus

Performance bonus

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is hiring an Italian-English Customer Service Representative for an on-site role. The position offers relocation support and a competitive salary with performance-related bonuses.

Work hours are Monday–Friday with rotational shifts; weekends are off, and bank holidays are observed. You will be the first point of contact for customers via phone, chat, and email, assisting Italian-speaking customers and using English for internal communication.

Qualificações

• Proficiency in Italian and English.
• Experience in customer service is a plus.

Responsabilidades

• Be the first point of contact for customers via phone, chat, and/or email.
• Assist Italian-speaking customers, using English for internal communication and tools.
• Resolve inquiries and ensure a smooth customer experience.

Conhecimentos

Italian

English

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal is hiring an Italian-English Customer Service Representative for an on-site role. The position offers relocation support and a competitive salary with performance-related bonuses.

Work hours are Monday–Friday with rotational shifts; weekends are off, and bank holidays are observed. You will be the first point of contact for customers via phone, chat, and email, assisting Italian-speaking customers and using English for internal communication.