Lisbon-based French-Speaking Tech Support Specialist

EU Talent Hub; Lisboa; On-site; EUR 25,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking a Customer Support French Speaking specialist in Lisbon. This full-time role focuses on delivering exceptional support to French-speaking clients, ensuring high satisfaction levels, troubleshooting issues, and collaborating with teams to enhance support processes. Ideal candidates will possess strong interpersonal and analytical skills alongside proficiency in both French and English. A Bachelor's degree or relevant experience is advantageous.

Responsibilities

• Provide exceptional customer support to French-speaking clients.
• Ensure high levels of customer satisfaction.
• Effectively communicate solutions and troubleshoot problems.
• Collaborate with team members to enhance support processes.

Skills

Strong Interpersonal Skills

Customer Satisfaction

Analytical Skills

Communication in French

Communication in English

Teamwork

Education

Bachelor's degree or equivalent experience

Tools

Technical support systems and tools

Job description

A leading recruitment agency is seeking a Customer Support French Speaking specialist in Lisbon. This full-time role focuses on delivering exceptional support to French-speaking clients, ensuring high satisfaction levels, troubleshooting issues, and collaborating with teams to enhance support processes. Ideal candidates will possess strong interpersonal and analytical skills alongside proficiency in both French and English. A Bachelor's degree or relevant experience is advantageous.