Lisbon-Based French Customer Support Specialist (On-Site)

Cross Border Talents; Lisboa; On-site; EUR 30,466 - 36,493; Full time

Benefits offered by this job

3000 euro Welcome Bonus

Meal Allowance: 7.23 euro per working day

Transport Allowance: 20 euro per month

Health Insurance from day 1

Accommodation in a shared apartment

Job summary

An international customer service provider in Lisbon is seeking enthusiastic French-speaking Customer Service Specialists. This role requires providing outstanding support through phone, email, and chat, while maintaining service standards in a dynamic environment. Candidates must be solution-oriented with a strong C2-level command of French and a good understanding of English. This position offers competitive benefits, including a welcome bonus and allowances for meals and transport. Experience Mediterranean living while advancing your career in one of Europe's vibrant capitals.

Qualifications

• C2-level French required to assist customers.
• B2+ English proficiency for effective communication.
• Availability to work on-site in Lisbon.

Responsibilities

• Provide outstanding customer support in French via phone, email, and chat.
• Troubleshoot issues and guide users toward quick solutions.
• Maintain service quality standards in a fast-paced environment.

Skills

C2-level French

Good command of English (B2+)

Problem-solving mindset

Can-do attitude

Job description

An international customer service provider in Lisbon is seeking enthusiastic French-speaking Customer Service Specialists. This role requires providing outstanding support through phone, email, and chat, while maintaining service standards in a dynamic environment. Candidates must be solution-oriented with a strong C2-level command of French and a good understanding of English. This position offers competitive benefits, including a welcome bonus and allowances for meals and transport. Experience Mediterranean living while advancing your career in one of Europe's vibrant capitals.