Lisbon-Based French B2B Customer Support Specialist

CloserHire; Lisboa; Presencial; EUR 11 000 - 13 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

Company apartment

Flight reimbursement

Fully paid training

Career development

Paid time off

Resumo da oferta

CloserHire in Lisbon is seeking a bilingual Customer Support Specialist to assist B2B clients. You will handle phone, email and chat inquiries, troubleshoot payments and platform issues, verify account information, and ensure regulatory compliance.

The role offers full-time, office-based work in Lisbon with structured shifts, fully paid training, and opportunities for internal growth. Fluent English and French are required, with at least 1 year in customer service.

Qualificações

• Minimum 1 year of customer service experience.
• Fluent in English and proficient in French.
• High school diploma is mandatory.
• Strong written and verbal communication.
• Ability to work rotating shifts including nights.

Responsabilidades

• Provide B2B customer support via phone, email, and chat.
• Troubleshoot technical issues and payment processing concerns.
• Verify account information and ensure regulatory compliance.
• Deliver professional customer experience and timely issue resolution.

Conhecimentos

Customer support

English

French

Teamwork

Multitasking

Formação académica

High school diploma

Ferramentas

CRM software

Descrição da oferta de emprego

CloserHire in Lisbon is seeking a bilingual Customer Support Specialist to assist B2B clients. You will handle phone, email and chat inquiries, troubleshoot payments and platform issues, verify account information, and ensure regulatory compliance.

The role offers full-time, office-based work in Lisbon with structured shifts, fully paid training, and opportunities for internal growth. Fluent English and French are required, with at least 1 year in customer service.