French Payment Solutions Support Specialist (Lisbon)

Business Intelligence Sales Consultants; Amadora; Presencial; EUR 8800 - 12 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Meal allowance

Health insurance

Relocation package

Resumo da oferta

Business Intelligence Sales Consultants in Lisbon, Portugal is seeking a customer support representative to assist French-speaking customers by phone, email, and chat. You will guide users on payment transactions, security measures, and account management, and you will troubleshoot issues while maintaining detailed records of each interaction.

Applicants should be fluent in French (C1+) with strong communication skills and have English proficiency (B2+) for internal communication.

Qualificações

• Fluent French required with strong communication skills.
• English proficiency for internal communication is needed.
• High school diploma required.

Responsabilidades

• Assist French-speaking customers via phone, email, and chat, resolving inquiries with efficiency and professionalism.
• Provide expert guidance on payment transactions, security procedures, and account management.
• Troubleshoot technical issues and escalate complex cases when necessary.
• Maintain accurate records of customer interactions and solutions provided.
• Collaborate with internal teams to enhance customer experience and service efficiency.

Conhecimentos

French (C1+)

English (B2+)

Technical troubleshooting

Customer-centric mindset

Formação académica

High school diploma

Descrição da oferta de emprego

Business Intelligence Sales Consultants in Lisbon, Portugal is seeking a customer support representative to assist French-speaking customers by phone, email, and chat. You will guide users on payment transactions, security measures, and account management, and you will troubleshoot issues while maintaining detailed records of each interaction.

Applicants should be fluent in French (C1+) with strong communication skills and have English proficiency (B2+) for internal communication.